The Dutch Minister for the Interior Ronald Plasterk has proposed far-reaching reforms for the structuring of the Dutch nation state. These reforms include decentralising tasks to municipalities and merging several provinces. So far, these plans have met with criticism and derision. This article discusses the tensions included in Plasterk’s plans and proposes several strategies for how change could still be possible.

The Netherlands is engaged in reforming several of its public service provision sectors by limiting their hybrid (mixed public/private) character. This special issue deals with these reforms. We have a closer look at the systems of transport, education and housing, and also discuss reforms of the Dutch nation state. Each article poses three basic questions: why has the sector evolved as it has? Why is change seen as necessary? And how does this process take place? By doing so, we draw general lessons on how the Netherlands deals with system change and public management reform.

This concluding article of our special issue on public management reform in the Netherlands summarizes the information presented in the individual articles. We conclude that reform is often an incremental process, aimed at streamlining existing governance arrangements rather than creating and rolling out grand new designs.

This text provides a summary of an interview we conducted with Roel in ’t Veld, who (as an academic, advisor and civil servant) is a veteran of public management reform in the Netherlands. In ’t Veld criticizes the approach often taken by these reforms, as they are often not based on an in-depth study of the problem in question and its historic background. Scholars in public administration should not only provide critical assessments of reforms from the side-lines but should also get their hands dirty and participate in them.

Interview with Hugo Backx, director public health, municipal health service Hart voor Brabant.

In this issue of Bestuurskunde we deal with the claim that municipalities should be first port of call for citizens when it comes to the provision of public services. We discuss what this position means for municipalities and which challenges and dangers it brings.

This concluding article provides several suggestions on how municipalities can perform best in their role as ‘first governments’ and how they can deal with the tensions that this position produces.