Zoekresultaat: 3 artikelen

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Artikel

Access_open HASHTAG POLITIE

Hoe politieagenten omgaan met waardeconflicten die ontstaan door sociale media

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2018
Auteurs Prof. dr. Gjalt de Graaf en Prof. dr. Albert Meijer
SamenvattingAuteursinformatie

    Social media changes society and causes new dilemmas in local government. Little is known about the nature of these conflicts and the way government organizations deal with them. Therefore the authors of this article have carried out empirical research into the manner in which police officers deal with value conflicts concerning the use of social media. Their research shows that the well-known conflicts in the literature between effectiveness and efficiency and between effectiveness and legality were also dominant in this case, but that many more conflicts than are known from other studies concerned transparency and participation. In addition they discovered that the bias strategy was often used, which suggests that a conservative response is preferable in a situation with a lot of dynamics. In this way the research shows how government officials deal with the tension between a stable organization and a dynamic environment and look for appropriate forms of coping at this specific interface. The authors stress in their recommendations that the further strengthening of the learning ability of organizations deserves attention: not just to find the right way to deal with value conflicts, but to be able to find new ways to deal with the new conflicts that arise.


Prof. dr. Gjalt de Graaf
Prof. dr. G. de Graaf is hoogleraar Integriteit van Academisch Onderwijs aan de Faculteit der Sociale Wetenschappen van de Vrije Universiteit te Amsterdam en redacteur van Bestuurswetenschappen.

Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publieke Innovatie aan de Universiteit Utrecht en redacteur van Bestuurswetenschappen.
Artikel

Burgertevredenheid met lokaal gemeentebeleid: meten is weten

Tijdschrift Beleid en Maatschappij, Aflevering 4 2013
Trefwoorden citizen satisfaction, municipal policy, Benefit-of-the-Doubt method, Weighting, Multidimensionality
Auteurs Prof. dr. Nicky Rogge, Prof. dr. Simon De Jaeger en Gilles Naets MA
SamenvattingAuteursinformatie

    Local officials, policy makers and scholars are increasingly interested in using citizen satisfaction surveys as an instrument to evaluate and analyze the performances and services of municipalities. The key reason for this popularity is the increasing awareness that citizen satisfaction ratings can give a good identification of the effectiveness of the municipal policy. However, a consistent approach to measure citizen satisfaction of the municipal policy in a multidimensional manner has yet to emerge. The construction of such a multi-criteria satisfaction score on municipal policy is indeed an intricate matter with several conceptual and methodological difficulties to overcome. One important difficulty is the question how to aggregate multiple aspects of municipal policy into an overall satisfaction measure. The current paper advocates the ‘Benefit-of-the-Doubt’ (BoD) methodology to weigh and summarize citizen satisfaction ratings on multiple dimensions and tasks of municipal policy into an overall citizen satisfaction score. The label ‘benefit-of-the-doubt’ highlights the main conceptual starting point of the method: in the absence of detailed knowledge on the correct weights for the different dimensions and tasks of the municipality, the BoD-model looks for each evaluated municipality for the most favourable set of weights. As municipalities are usually rather sensitive about being compared and evaluated against each other, this quality is clearly an important advantage of the BoD-model. We present both a static and dynamic version of the model.


Prof. dr. Nicky Rogge
Nicky Rogge is docent en onderzoeker aan de faculteit Economie en Bedrijfswetenschappen in Brussel van de associatie Katholieke Universiteit Leuven, e-mail: Nicky.Rogge@Hubrussel.be.

Prof. dr. Simon De Jaeger
Simon De Jaeger is docent en onderzoeker aan de faculteit Economie en Bedrijfswetenschappen in Brussel van de associatie Katholieke Universiteit Leuven, e-mail: Simon.Dejaeger@Hubrussel.be.

Gilles Naets MA
Gilles Naets behaalde zijn master in de Handelswetenschappen aan de Hogeschool-Universiteit Brussel.
Artikel

Kieskeurige kiezers

Een panelstudie naar de veranderlijkheid van partijvoorkeuren

Tijdschrift Beleid en Maatschappij, Aflevering 2 2012
Trefwoorden electoral volatility, party preference, voters, party system, consistency
Auteurs Dr. Tom van der Meer, E.J. Erika van Elsas MA MSc, Rozemarijn Lubbe BA e.a.
SamenvattingAuteursinformatie

    The Dutch electorate is the most volatile of Western Europe. At its height in 2002 more than 30 percent of the seats in the Dutch Lower House changed to another party. But what does the increased electoral volatility mean? Are volatile voters whimsical, behaving randomly like drift-sand? Or are volatile voters emancipated, no longer committed to a single political party but still loyal to their own preferences?We answer these questions by analysing the 1VOP panel data set, which covers 55.847 adult respondents who participated in at least 2 of the 58 waves between November 2006 and June 2010.First, we assess the presence, frequency, and direction of changes in voters’ party preferences. More than half of the respondents (52 percent) changed party preference at least once. However, they mostly stick to one of two ideologically coherent party blocks.Second, we explain why some voters are more likely to change party preference than others. Especially middle groups are volatile: people with modal income and average levels of education, and people who position themselves in the political center. However, the lower educated are more likely to switch between dissimilar parties. These findings support the view that increased volatility reflects voter emancipation.


Dr. Tom van der Meer
Dr. T.W.G. van der Meer is universitair docent verbonden aan de vakgroep Politicologie van de Universiteit van Amsterdam. Correspondentiegegevens: Dr. T.W.G. van der Meer, vakgroep Politicologie, Universiteit van Amsterdam, Oudezijds Achterburgwal 237, 1012 DL Amsterdam. t.w.g.vandermeer@uva.nl.

E.J. Erika van Elsas MA MSc
E.J. van Elsas, MA MSc is als junior onderzoeker verbonden aan de vakgroep Politicologie van de Universiteit van Amsterdam. Correspondentiegegevens: E.J. van Elsas, vakgroep Politicologie, Universiteit van Amsterdam, Oudezijds Achterburgwal 237, 1012 DL Amsterdam.

Rozemarijn Lubbe BA
R.E. Lubbe, BA is als junior docent verbonden aan het departement Politieke Wetenschap van de Universiteit Leiden. Correspondentiegegevens: R. Lubbe, departement Politieke Wetenschap, Postbus 9555, 2300 RB Leiden.

Prof. dr. Wouter van der Brug
Prof. dr. W. van der Brug is hoogleraar Algemene Politicologie aan de Universiteit van Amsterdam. Correspondentiegegevens: W. van der Brug, vakgroep Politicologie, Universiteit van Amsterdam, Oudezijds Achterburgwal 237, 1012 DL Amsterdam.
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