Zoekresultaat: 23 artikelen

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Thema

Access_open Principes voor goed lokaal bestuur in de digitale samenleving

Een aanzet tot een normatief kader

Tijdschrift Bestuurs­wetenschappen, Aflevering 4 2019
Auteurs Prof. dr. Albert Meijer, Dr. Mirko Tobias Schäfer en Dr. Martiene Branderhorst
SamenvattingAuteursinformatie

    This article presents a normative framework for good local governance in the digital society. We build on the five principles of Frank Hendriks (laid down in an article in Urban Affairs Review in 2014): participation, effectiveness, learning ability, procedural justice and accountability. An analysis of these five principles leads to the refinement of these principles for the digital society. The overarching points are that attention is needed for the possibility of human contact, that avoiding discrimination must be central, that higher demands are made with regard to speed of action, that the principles increasingly apply to networks of organizations, and that the principles increasingly apply to the design of systems. This overview thus provides concrete tools for organizations that want to reflect with citizens and stakeholders on the extent to which they are able to achieve good local governance in the digital society.


Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publieke Innovatie aan de Universiteit Utrecht en redacteur van Bestuurswetenschappen.

Dr. Mirko Tobias Schäfer
Dr. M.T. Schäfer is universitair hoofddocent aan de Universiteit Utrecht bij het departement Media- en Cultuurwetenschappen.

Dr. Martiene Branderhorst
Dr. E.M. Branderhorst is gemeentesecretaris en algemeen directeur in de gemeente Gouda en lid van de Raad voor het Openbaar Bestuur (ROB).

    More and more government organizations are making data public with the aim of promoting innovation and democratic processes. But open data does not always lead to the desired impact. In this study the authors analyze why some organizations are successful in exploiting the potential of open data and others are not. This research uses an ecosystem approach to investigate similarities and differences between four organizations that use open data. This has revealed three factors that promote the ecosystem, namely the influence of other organizations that are also involved with open data such as the motivation for open data, the important role of innovation champions and the utilization of the user perspective. Three barriers have also emerged: the preparation of a suitable case question for open data, the difficult relationship between obtaining capacity and the expected yields and the difference in scale between issues and profitable data sets.


Rik Wijnhof MSc
R. Wijnhof MSc deed een master Publiek Management aan de Universiteit Utrecht en is projectleider bij het programma Transparante en Open Provincie (TOP) van de provincie Zuid-Holland.

Jochem van den Berg MSc
J. van den Berg MSc deed een research master Bestuurskunde en Organisatiewetenschap aan de Universiteit Utrecht, is Open Data-consultant bij The Green Land en zakelijk directeur bij PresentU.

Dr. Erna Ruijer
Dr. E. Ruijer is universitair docent aan de Universiteit Utrecht bij het departement Bestuurs- en Organisatiewetenschap.
Thema-artikel

Access_open Positieve bestuurskunde

Naar een robuust positief perspectief op de overheid

Tijdschrift Bestuurskunde, Aflevering 3 2019
Trefwoorden Positive Public Administration, successful public governance, research agenda, societal relevance
Auteurs Scott Douglas DPhil, Prof. dr. Trui Steen en Prof. dr. Zeger van der Wal
Samenvatting

    Citizens and scholars excel in identifying and analysing government failure. It is important indeed to understand public sector, but while governments in the Low Countries are doing well on average and very well from an internationally perspective, most attention is focused on the errors and mishaps. This article argues for a robust positive perspective on the public sector as a complement to existing research. From a scientific perspective, public administration must set itself the ambition to connect and aggregate existing positive insights even better. From a social perspective, the discipline must prevent the gap from being filled by a wholesale rejection of democratic government or the use of unproven miracle cures. This article elaborates the starting points for Positive Public Administration, arguing that this perspective should be comprehensive, context related, inter-subjective, learning-oriented, and robustly scientific in nature. The article also introduces the other contributions in this special issue, which together give an initial interpretation of positive public administration.


Scott Douglas DPhil

Prof. dr. Trui Steen

Prof. dr. Zeger van der Wal
Thema-artikel ‘Uitgesproken Bestuurskunde’

Balanceren en experimenteren

Wetenschap en praktijk van publiek management

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden bureaucracy, competing values, leadership, public managers, practice
Auteurs Prof. dr. Sandra Groeneveld
Samenvatting

    Increasing demands and competing values force public organizations to introduce new organizational forms that veer away from rigid bureaucratic structures while remaining in control. How do public managers and their employees deal with the dilemmas that these decentralized and organic ways of organizing entail? On the one hand it must be prevented that public managers fall back too quickly on structures that rely on control and formalization, while, on the other hand, they themselves as managers are still primarily held accountable based on those bureaucratic principles. New organizational forms also assume that leadership is shared and distributed. This not only asks for a higher degree of self-management of employees, but also requires from formal leaders that such behavior is supported and encouraged. In our research and teaching on these changes in public organizations, we work closely with practice. That too is a matter of balancing, this time of public engagement with scientific independence.


Prof. dr. Sandra Groeneveld
Thema-artikel ‘Uitgesproken Bestuurskunde’

Gedragen gedragsverandering

Tijdschrift Bestuurskunde, Aflevering 2 2019
Trefwoorden public administration, public management, psychology, behavioral public administration, behavior change, design science
Auteurs Prof. dr. Lars Tummers
Samenvatting

    Changing behavior is often necessary to tackle societal problems. Governments can change behavior via economic incentives (such as subsidies for electric cars), bans/mandates (such as prison sentences for drug smuggling), communication (for example information campaigns) and nudges (for example, being a donor by default). However, the government should not be a manipulator that applies the latest behavioral tricks without societal support. Public administration research shows that support cannot be taken for granted. If there is no support for behavioral change, well-intended interventions can even be counterproductive. I therefore develop a model for supported behavioral change. I provide five criteria that indicate when there is supported behavioral change: if the behavioral change is both effective (1) and efficient (2), and when there is support for behavioral change among politicians (3), among implementing organizations (4), and among citizens (5).


Prof. dr. Lars Tummers
Artikel

Voorlopige contouren van bestuursgericht toezicht

Empirische inzichten in jonge praktijken van bestuursgericht toezicht

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden Governance, Regulation, Oversight
Auteurs Prof. dr. Thomas Schillemans, Dr. Meike Bokhorst, Dr. Marieke van Genugten e.a.
Samenvatting

    The regulatory agencies in various public service sectors are said to be changing (some) of their regulatory attention issues of internal governance of organizations in education, health care en social housing. This paper aims to assess how (if, at all) responsible actors within those organizations experience this shift in regulatory focus. We report on the findings from a survey with modest N, distributed at an early stage of this new policy. The paper shows that respondents have fairly divergent views on whether or not this regulatory shift has indeed occurred, something which is not uncommon for a new policy. We distinguish three mechanisms through which governance-based oversight may have an impact on public service providers. This new regulatory regime could 1) have an agenda-setting effect within organizations, could 2) stimulate organizational decision-makers to take well-considered decisions and could 3) induce a sense of relational felt accountability towards the regulator.


Prof. dr. Thomas Schillemans

Dr. Meike Bokhorst

Dr. Marieke van Genugten

Dr. Mirjan Oude Vrielink
Artikel

Access_open Van toezicht op kwaliteit naar toezicht op bestuur

Ontwikkeling van bestuursgericht toezicht in semipublieke sectoren

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden Inspection, Governance, Semipublic sector, Quality improvement, Opportunities and risks
Auteurs Dr. Meike Bokhorst, Dr. Marieke van Genugten, Dr. Mirjan Oude Vrielink e.a.
Samenvatting

    In Dutch semi-public sectors of education, healthcare, and housing there is a tendency towards governance based inspection. The attention of inspectorates shifts from inspection on minimum quality standards to inspection on governance based quality improvement. The aim of this special issue is to learn more about the opportunities and risks of governance based inspection. The survey and sector articles show that governance based inspection (1) puts the responsibility of governors to stimulate quality on the agenda, (2) makes governors more aware of the quality targets they want to achieve within their organisations, and (3) has a deregulating effect. However, the risks are (1) reregulation via sector norms, (2) a lack of reality checks, and (3) a narrow focus on governors instead of the quality of public services. Consequently, inspectors have to learn new skills and competences. All in all, governance based inspection can complement but not replace other ways of inspection.


Dr. Meike Bokhorst

Dr. Marieke van Genugten

Dr. Mirjan Oude Vrielink

Prof. dr. Thomas Schillemans
Artikel

Access_open HASHTAG POLITIE

Hoe politieagenten omgaan met waardeconflicten die ontstaan door sociale media

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2018
Auteurs Prof. dr. Gjalt de Graaf en Prof. dr. Albert Meijer
SamenvattingAuteursinformatie

    Social media changes society and causes new dilemmas in local government. Little is known about the nature of these conflicts and the way government organizations deal with them. Therefore the authors of this article have carried out empirical research into the manner in which police officers deal with value conflicts concerning the use of social media. Their research shows that the well-known conflicts in the literature between effectiveness and efficiency and between effectiveness and legality were also dominant in this case, but that many more conflicts than are known from other studies concerned transparency and participation. In addition they discovered that the bias strategy was often used, which suggests that a conservative response is preferable in a situation with a lot of dynamics. In this way the research shows how government officials deal with the tension between a stable organization and a dynamic environment and look for appropriate forms of coping at this specific interface. The authors stress in their recommendations that the further strengthening of the learning ability of organizations deserves attention: not just to find the right way to deal with value conflicts, but to be able to find new ways to deal with the new conflicts that arise.


Prof. dr. Gjalt de Graaf
Prof. dr. G. de Graaf is hoogleraar Integriteit van Academisch Onderwijs aan de Faculteit der Sociale Wetenschappen van de Vrije Universiteit te Amsterdam en redacteur van Bestuurswetenschappen.

Prof. dr. Albert Meijer
Prof. dr. A.J. Meijer is hoogleraar Publieke Innovatie aan de Universiteit Utrecht en redacteur van Bestuurswetenschappen.
Artikel

Wat is het effect van transparante toezichthouders op het vertrouwen van de burger? Een experimentele studie.

Tijdschrift Beleid en Maatschappij, Aflevering 1 2017
Trefwoorden Trust, Transparency, Regulator, Randomised control trial, Experiment
Auteurs Prof. mr. dr. Femke de Vries, Dr. Wilte Zijlstra en Dr. Stephan Grimmelikhuijsen
SamenvattingAuteursinformatie

    Transparency is said to be paramount for citizen’s trust in (semi-)governmental organizations, such as regulators and supervisory bodies, yet there is little empirical research in this area.
    In an experiment we investigated the effect of different forms of transparency on citizen trust in a Dutch financial regulator. Our measure of trust consisted of three components: Competence, Benevolence and Integrity. Two types of transparency were used (rationale transparency and process transparency) in three different scenarios, one positive for the regulator and two negative.
    Transparency, and especially when focused on the ‘why’ (rationale) led to slightly more trust by citizens. This effect was most pronounced in the Competence-component of our trust-measure. Interestingly, even being transparent about negative news – i.e. admitting that mistakes were made and focusing on the ‘why’ – does not necessarily decrease trust. In contrast, negative information that focused on the ‘how’ (process transparency) yielded a negative effect on trust.
    We conclude that even when the message portrays negative information about the regulator, it pays to be transparent and communicate about it. Information should focus on explaining the rationale and underlying principles of a decision, and less on how the decision was taken.


Prof. mr. dr. Femke de Vries
Prof. mr. dr. Femke de Vries is bijzonder hoogleraar toezicht aan de faculteit Rechtsgeleerdheid, Universiteit van Groningen, en bestuurslid bij de Autoriteit Financiële Markten.

Dr. Wilte Zijlstra
Dr. Wilte Zijlstra is toezichthouder Expertisecentrum Consumentengedrag, Autoriteit Financiële Markten.

Dr. Stephan Grimmelikhuijsen
Dr. Stephan Grimmelikhuijsen is universitair docent aan de Utrechtse School voor Bestuurs- en Organisatiewetenschap, Universiteit Utrecht.
Redactioneel

Van de redactie

Tijdschrift Beleid en Maatschappij, Aflevering 1 2017
Auteurs Dr. Tamara Metze
Auteursinformatie

Dr. Tamara Metze
Dr. Tamara Metze is voorzitter van de redactie van Beleid en Maatschappij.
Artikel

Gedragsbestuurskunde

Combineren van inzichten uit de bestuurskunde en de psychologie

Tijdschrift Bestuurskunde, Aflevering 3 2016
Trefwoorden public administration, psychology, interdisciplinary
Auteurs Dr. Sebastian Jilke, Dr. Asmus Leth Olsen, Dr. Lars Tummers e.a.
Samenvatting

    In this article we show that theories and methods from psychology are valuable for public administration scholars and practitioners. We advocate the development of an interdisciplinary approach entitled ‘Behavioral Public Administration’. It is not the intention that Behavioral Public Administration replaces traditional public administration research. It is an addition. We start with an analysis of the background of Behavioral Public Administration research via a historical overview of the work of Herbert Simon among others. After that, we demonstrate that Behavioral Public Administration can be valuable (a) to test public administration theories and refine these; (b) to encourage methodological sophistication of public administration research; and (c) to improve the interaction between science and practice. We hope that this article contributes to a fruitful conversation that leads to a scientific and practical research area where public administration scholars and psychologists work together and learn from each other.


Dr. Sebastian Jilke

Dr. Asmus Leth Olsen

Dr. Lars Tummers

Dr. Stephan Grimmelikhuijsen
Artikel

In dienst van beleid of in dienst van de democratie?

Een studie naar de waarden achter overheidscommunicatie

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2014
Auteurs Harrie van Rooij en Noelle Aarts
SamenvattingAuteursinformatie

    More than twelve years after the appearance of the report of the Dutch Committee on the Future of Government Communication (‘Commissie Toekomst Overheidscommunicatie’) communication as the responsibility of the government is an important issue of debate and a discipline that is alive and kicking. We may even conclude that communication – in the terminology of this report – has conquered a place in the heart of policy. A lot is still unclear about the communicative function of government. On the normative question ‘why should the government communicate’ diverging answers are possible. However, the question is hardly discussed in practice and in science. For this reason the positioning of government communication as a separate discipline is also unclear. Reflection on the elementary values behind the discipline can reveal themes that have been invisible so far. The article investigates which values and motives are attached in theory and in practice to communication as a governmental function. For this reason a content analysis has been carried out of a number of volumes of five Dutch magazines (practical and scientific). The authors conclude that for professionals communication mainly is an instrument to support policy goals. The possibility to make a purposeful contribution with government communication to democratic values hardly is brought about, not so much in Communication Science as in Public Administration.


Harrie van Rooij
Drs. H.J.M. van Rooij is werkzaam bij het Ministerie van Financiën als beleidsadviseur op het gebied van strategische overheidscommunicatie.

Noelle Aarts
Prof. dr. M.N.C. Aarts is verbonden als bijzonder hoogleraar strategische communicatie aan de Universiteit van Amsterdam en als universitair hoofddocent aan de Universiteit Wageningen.

    In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.


Mr. dr. Hans-Martien ten Napel
Hans-Martien ten Napel is als universitair hoofddocent verbonden aan de afdeling Staats- en bestuursrecht van de Universiteit Leiden, e-mail: h.m.t.d.tennapel@law.leidenuniv.nl.

    In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.


Sarah L. de Lange
Sarah L. de Lange is redactielid van Beleid en Maatschappij.

    In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.


Dr. Stephan Grimmelikhuijsen
Stephan Grimmelikhuijsen is onderzoeker en docent aan de Universiteit Utrecht, e-mail: s.g.grimmelikhuijsen@uu.nl.
Boekbespreking

De nieuwe netwerksamenleving en openbaar bestuur

Wat Landsmeer ons leert over onze bestuurlijke toekomst

Tijdschrift Bestuurskunde, Aflevering 1 2013
Auteurs Gjalt de Graaf en Albert Meijer
SamenvattingAuteursinformatie

    In the Chronicle of a recent policy trend Gjalt de Graaf and Albert Meijer discuss how the new network society influences public administration by exploring a specific case of how citizens are aiming to bring their resigned mayor back in office by a social media campaign.


Gjalt de Graaf
Dr. G. de Graaf is universitair hoofddocent aan de Vrije Universiteit.

Albert Meijer
Dr. A.J. Meijer is universitair hoofddocent aan de Universiteit Utrecht.
Artikel

Het eindeloze verhaal van de bestuurskunde: complexiteit, vernieuwing en de Big Society

Tijdschrift Bestuurskunde, Aflevering 1 2013
Trefwoorden Big Society, public administration, complexity, innovation, administrative history
Auteurs Thomas Schillemans
SamenvattingAuteursinformatie

    ‘Big Society’ has been one of those inspirational concepts that have recently swept through the public administration literature. With their appeal for a ‘Big Society’, the British Tories contrasted their policy program with Labours’ traditional ‘Big Government’ program. Upon closer inspection, however, it is revealed that the underlying analysis is not new at all, but reflects a specific analysis that can be traced back to Wilson’s famous essay on the study of public administration in 1887. Stripped from its details, the never-ending story claims that public administration now struggles with overwhelming complexity, which makes traditional bureaucratic methods obsolete and calls for innovative, new approaches. The fact that this story has remained fairly constant for over 125 years is cause for some concern. The article traces the historical genesis of this never-ending story and lands on a plea for more sophisticated attention for administrative history, more critical scrutiny of new ideas and more serious study of the nature and effects of complexity.


Thomas Schillemans
Dr. Thomas Schillemans is universitair docent bestuurskunde aan de Utrechtse School voor Bestuurs- en Organisatiewetenschap, Universiteit Utrecht.
Artikel

Vluchten in bureaucratie

Bureaucratische gehechtheid onder professionals in de jeugdhulpverlening

Tijdschrift Beleid en Maatschappij, Aflevering 1 2012
Trefwoorden professionalism, youth care, accountability, bureaucracy, marketization
Auteurs Drs. Daniel van Hassel, Prof. dr. Evelien Tonkens en Drs. Marc Hoijtink
SamenvattingAuteursinformatie

    In recent decades, professionals in the public sector have been faced with increasingly detailed demands concerning accountability and performance. It is often argued that this increased accountability and its bureaucratic pressures limit professionals’ discretionary space and autonomy. However, this critique is hardly based on empirical research on the experiences and perceptions of professionals themselves. In this article we present an investigation into these perceptions and experiences with accountability in one particular brand of the public sector, namely youth care.
    Our research indicates that professionals in youth care are hardly interested in greater autonomy or discretion. They rather want clarity, security and options for learning. Moreover, we found ‘bureaucratic attachment’: attachment to bureaucratic procedures particularly as a reaction to increased fears to be sued when something goes wrong with clients. In the recurrent arguments for reduction of bureaucracy, this other face of bureaucracy is often disregarded.
    Regarding working conditions however, the professionals we interviewed do want more discretion. Especially concerning occupation of beds, as the requirement for permanent occupation is viewed to augment risk. We therefore argue for better backing of professionals in youth, for a more precise battle against unnecessary bureaucracy, and for professionalization in order to handle more discretion.


Drs. Daniel van Hassel
Daniel van Hassel is socioloog en als onderzoeker verbonden aan het Nederlands instituut voor onderzoek van de gezondheidszorg (NIVEL), waar hij zich bezighoudt met het thema beroepen in de gezondheidszorg, d.hassel@nivel.nl.

Prof. dr. Evelien Tonkens
Evelien Tonkens is bijzonder hoogleraar actief burgerschap bij de afdeling Sociologie en Antropologie van de Universiteit van Amsterdam en toezichthouder van Meander Medisch Centrum te Amersfoort, e.h.tonkens@uva.nl.

Drs. Marc Hoijtink
Marc Hoijtink is socioloog en onderzoeker aan Kenniscentrum Maatschappij en Recht van de Hogeschool van Amsterdam, waar hij zich bezighoudt met de thema’s sociaal beleid en professionaliseringsvraagstukken, m.a.hoijtink@uva.nl.
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