How did Flemish and Dutch mayors experience the first months of the corona crisis? To find out, the Flemish and Dutch authors of this article first zoom in on the local government system of Flanders (Belgium) and the Netherlands in which these mayors operate. That system differs between the Low Countries from a functional, territorial and political perspective. However, a thorough document analysis and a series of interviews teach us that the position and leeway of mayors is quite similar in full corona time and during the corona struggle. Crisis decision-making is centralised in both Flanders and the Netherlands. Mayors therefore quickly made a significant shift in terms of (1) power and authority (respectively to the provincial governor and the federal level and to the regional mayor and the national level); (2) tasks (prioritising crisis management over other tasks); and (3) roles (increased importance for the executive role with impact on the ‘mayor father’ or ‘mayor mother’ role). And, with that, this contribution shows that Flemish and Dutch mayors, and if they are extended, local authorities, are indispensable for these days tackling a crisis, even if it extends far beyond their own borders.

The number of boards in the public domain has risen sharply in recent decades and so has the number of reports containing guidelines for effective and good governance. The question, however, is what this flow of advice is based on and what we actually know about board capacity. In this paper, we discuss theoretical expectations on boards, recent developments in governance based inspection, and empirical research on this topic. All in all, it appears that relatively little empirical research is conducted into boards in the public domain. And the research that is available is as yet not very optimistic. Based on these observations, we conclude that it is necessary to re-examine the policy assumptions with regard to board capacity in the public domain.

The regulatory agencies in various public service sectors are said to be changing (some) of their regulatory attention issues of internal governance of organizations in education, health care en social housing. This paper aims to assess how (if, at all) responsible actors within those organizations experience this shift in regulatory focus. We report on the findings from a survey with modest N, distributed at an early stage of this new policy. The paper shows that respondents have fairly divergent views on whether or not this regulatory shift has indeed occurred, something which is not uncommon for a new policy. We distinguish three mechanisms through which governance-based oversight may have an impact on public service providers. This new regulatory regime could 1) have an agenda-setting effect within organizations, could 2) stimulate organizational decision-makers to take well-considered decisions and could 3) induce a sense of relational felt accountability towards the regulator.

In Dutch semi-public sectors of education, healthcare, and housing there is a tendency towards governance based inspection. The attention of inspectorates shifts from inspection on minimum quality standards to inspection on governance based quality improvement. The aim of this special issue is to learn more about the opportunities and risks of governance based inspection. The survey and sector articles show that governance based inspection (1) puts the responsibility of governors to stimulate quality on the agenda, (2) makes governors more aware of the quality targets they want to achieve within their organisations, and (3) has a deregulating effect. However, the risks are (1) reregulation via sector norms, (2) a lack of reality checks, and (3) a narrow focus on governors instead of the quality of public services. Consequently, inspectors have to learn new skills and competences. All in all, governance based inspection can complement but not replace other ways of inspection.

Interview with Jantine Kriens, chairwoman of the Association of Netherlands Municipalities.

Interview with Hugo Backx, director public health, municipal health service Hart voor Brabant.

In this issue of Bestuurskunde we deal with the claim that municipalities should be first port of call for citizens when it comes to the provision of public services. We discuss what this position means for municipalities and which challenges and dangers it brings.

This concluding article provides several suggestions on how municipalities can perform best in their role as ‘first governments’ and how they can deal with the tensions that this position produces.

There are many different ways in which employees may choose to address unequal treatment at work. They may do so themselves, in an informal or formal manner on the work floor. They may also, at some stage in the dispute, decide to involve specialized advisers such as legal advisers, anti-discrimination officers, health and safety executives and labour unions. It is generally assumed that consulting such specialized advisers will help the employee to address unequal treatment more successfully. In this paper, the effectiveness of the interorganizational field of specialized advisers is analyzed on the basis of an elaborate study among different types of respondents. The main finding is that fear of retaliation plays a crucial role in seeking and receiving specialized advice and that the existing interorganizational field broadly fails to cope with this fear. To resolve this issue, the field needs an improved governance structure with better co-ordination between different types of advisers.