This paper investigates the effects of neighbourhood change caused by the inflow of new residents in the still existing social rental stock in a post-World War II district next to the effects of the changing population as the result of urban restructuring. All residents, native Dutch and residents that belong to an ethnic minority, are critical about the occurring concentration of the latter in the existing rental housing stock. Loss of respectability and of shared norms and values of how to live in the neighbourhood play an important role in the critical stance of mostly older Dutch native residents. Residents with a migrant background criticize the concentration as a negative influence for their integration in Dutch society. Most residents support the idea of a mixed neighbourhood based on income and ethnicity. Restructuring by demolition of old social rental dwellings and new housing development for owner-occupiers is supported by most residents, based on the positive impact on the liveability. Urban restructuring has however not decreased the share of non-Dutch-native residents but it did bring more middle-class households. In the view of the residents these are ‘decent people’ as they have to work in daytime and do not linger at night in the streets.

The labour market participation of recent female refugees in the Netherlands is very low. This is caused not only by the fact that a large proportion of the female refugee population has a greater distance to the labour market (than male refugees), but also because municipalities – for various reasons – offer more support to male refugees seeking to enter the Dutch labour market. This article is based on an explorative study we carried out into the labour market opportunities of recent female refugees and job guidance policies of Dutch municipalities. First, we explore how background characteristics of the group of female refugees and the municipal focus on supporting male refugees to quickly join the workforce, influence each other negatively and greatly limit the chances of female refugees at finding paid work. We then discuss the consequences for the participation and integration of these newcomers and their families, both for the short and long term. Finally, we discuss how female refugees can be supported more effectively towards labour market participation.

Reflection and debate initiates academically inspired discussions on issues that are on the current policy agenda.

Municipalities have increasingly adjusted their policies in order to better respond to the problematic social and economic participation of permit holders. The core elements within the chosen policies seem to consist of an early activation, combining language and professional training, and providing customization in the support of these newcomers. In this article, this policy change has been studied in the municipalities of Amsterdam, Rotterdam and Utrecht. It becomes clear that a more successful approach only succeeds when permit holders are offered additional and tailored support. For all three municipalities, this means that more permit holders are reached by the available support measures and that local policy makers can better respond to individual needs and possibilities. In addition, these municipalities pay more attention for sustainable labour market participation. At the same time, it is evident that no rapid successes are being made with this new course. In particular, more vulnerable permit holders, including those with low levels of education and women, are not always reached by municipalities. We also see that many of these newcomers must be supported for a long time, even if after have found a place on the labour market. Therefore, evidence suggests that without additional measures there is a good chance that the perspective on social and economic participation for many permit holders in the Netherlands will be extremely limited.

In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.

This paper will show how citizens’ summits in the Netherlands cope with diversity of participants and the impact of this on those initiatives. This provides insight in why diversity is hard to reach and what can be done to improve it. Presently, dissatisfaction about the Dutch democratic system is widespread. Solutions are being sought to strengthen Dutch participatory democracy. For this objective, citizens’ summits develop different kind of initiatives. However, citizens participating in these summits are a homogeneous group, namely mainly white, middle aged and highly educated. Mechanisms of exclusion, selection of candidates, homogeneous composition of the organization, and a dominating intellectual/rational way of debating are playing a role here. Citizens with different backgrounds need to be included in these initiatives to obtain a better representation of society’s voices. This notion has been strengthened by theory, which shows that diversity enables more creativity and innovation.

In the private sector, user innovation is used to develop innovations that better fit the needs of customers. In the public sector, interest for citizen innovation is also on the rise and new information and communication technologies seem to offer a great potential for accessing the power of citizens. At the same time these technologies offer another potential value: they can turn citizens into data sources. This data can offer governments crucial insights and may form the basis for datadriven innovation. Innovating with citizens in both different ways seems to offer great potential for broadly supported issues such as urban sustainability. This article develops a framework for studying these new developments and presents explorative research in three cities (Curitiba, Glasgow en Utrecht). The research shows that cities make different choices in their use of new technologies to innovate with or for citizens.

This essay review discusses three publications on co-creation: ‘We, the government’ by Davied van Berlo (2012), ‘Co-creation of innovation’ by Corry Ehlen (2015), and ‘New Business Models’ by Jan Jonker et al. (2014). The theme of this essay is the specific character of co-creation compared to other buzzwords (e.g. participation, co-production, social responsibility) that can be heard in the search for a new balance between the state and civil society. We suggest that the distinctive character of co-creation lies in the active engagement of parties who work together to co-create. Co-creation means raising the bar of collaboration and dialogue. Openness, trust, equality and reciprocity are emphasised as essential elements in the process. It is literally about collectively creating multiple values in which there should be plenty of room for creativity and sharing ideas. Following on the publications of Ehlen and Jonker a dual vision on co-creation arises. In general terms, the potential of co-creation depends on the know-how, commitment and values of the actors involved (microscopic perspective) and on the social capital in the wider environment that they can draw upon to bolster the co-creation process (macroscopic perspective).

Onderzoek van Bureau Onderzoek en Statistiek van de gemeente Amsterdam en het Verwey-Jonker Instituut wijst uit dat het ervaren van overlast door kinderen en jongeren een van de belangrijkste oorzaken van spanningen tussen bevolkingsgroepen in buurten is. De mate van publieke familiariteit is bepalend voor de mate waarin deze overlast voor spanningen zorgt. In buurten met weinig publieke familiariteit (her)kennen bewoners elkaar niet en voelen ze zich niet vertrouwd. Ze durven jongeren en hun ouders niet aan te spreken, waardoor het ervaren van jeugdoverlast kan leiden tot opgekropte irritaties en spanningen. Hetzelfde geldt voor buurten waar bewoners weinig ruggensteun ervaren van instanties. Bewoners hebben het gevoel dat hun meldingen van overlast niet serieus genomen worden en dat ze er alleen voor staan, wat leidt tot frustraties en spanningen.

Putnam (2007) claims that in ethnically diverse neighbourhoods, residents of all ethnic groups tend to ‘hunker down’. Solidarity and trust are lower, mutual help and cooperation rarer, friends fewer. Various studies in the United States found a clear correlation between diversity and cohesion, and also for many different dimensions of social cohesion. Whether this finding also holds in other (European) settings is the subject of hot and unresolved debate. Specifically, this article addresses the question whether living in an ethnically diverse setting has negative consequences for social cohesion in the Netherlands as well. To further the debate, this article pulls apart various contexts and various dimensions of social cohesion. This article examines the relationship between ethnic diversity (in socio-graphically defined neighbourhoods) and four dimensions of social cohesion (trust, informal help, voluntary work and neighbourhood contacts) for the 50 largest cities in the Netherlands. We conclude that the Putnam hypothesis holds only to a limited extent in the Dutch context. The only aspect on which ethnic diversity has a negative effect is the degree of contact in the neighbourhood.

After a summary of several contributions in this volume, we focus on certain problems and omissions in the debate about citizenship and the position of migrants in Dutch society. First, nearly all the contributions are related to the level of theoretical concepts or policy proposals, neglecting the level of social behaviour and important changes of social reality. Second, all authors acknowledge the fact that the moral dimensions of citizenship have become more important, yet nobody seems to be interested in a scientific explanation of this remarkable fact. In response to these omissions we try to understand why the Netherlands has changed from an open society into a community struck by xenophobia. One explanation might be that the intensity of social interaction has increased considerably. Another explanation is related to the fact the level of education has grown, creating a higher expectations of 'normal' behaviour. Together these tendencies undermine the ('typical Dutch') tradition of tolerance or deviant behaviour generally and for 'strange' behaviour of migrants specifically.

In public debate on immigrants' political ties with their country of origin, two assumptions prevail. The first assumption is that many immigrants engage in transnational political activities. The second is that forms of transnational citizenship are an impediment for the development of local citizenship. However, so far little research has been done on the importance of, and the relationship between, local and transnational citizenship. In this article, we focus on local and transnational forms of active citizenship, here understood as the total of political practices and processes of identification. Our study, conducted among middle-class immigrants in Rotterdam, indicates that the importance of active transnational citizenship should not be overstated. Among these middle-class immigrants, political practices are primarily focused on the local level; political practices directed to the home country appear to be quite rare. If we look at processes of identification, we see that a majority of the middle-class immigrants have a strong urban identity. Many of them combine this local identification with feelings of belonging with people in their home country. These local and transnational identifications seem to reinforce, rather than impede, each other.

This paper investigates the causal relationship between neighbourhood characteristics and the popularity of the political party 'Partij voor de Vrijheid (PVV)' during the municipal elections in The Hague on March 3^rd 2010. The party, founded and led by Geert Wilders, also operates on the national level and can be characterized as anti-immigration and anti-establishment. During the municipal elections, it received support in different types of neighbourhoods, such as white working class areas from the early and mid 20^th century, postwar housing estates, and brand new suburban neighbourhood on the city's periphery. Our analyses point to several neighbourhood characteristics which prove decisive in explaining PVV support. These characteristics are: the presence of older autochthonous Dutch (55 years and older), the presence of autochthonous families with children, a balanced mix between native Dutch and non-Western immigrant residents, and few high income households. These findings support the theoretical explanation of anxiety and insecurity among lower middle classes in an age of globalisation, crises and state retreat. In addition, they also point to dissatisfaction among older and less-mobile residents of rapidly changing inner-city neighbourhoods, who are become more socially isolated as their local social networks are diminishing. The paper concludes with a reflection on current urban policies which are unable to tackle dissatisfaction.

Across Europe, urban education systems are struggling with the process of integration of immigrants in its schools. This article explores the most important aspects of this new urban phenomenon and its impact on urban school systems in the Netherlands. It clearly shows that ethnic segregation in elementary and secondary schools is widespread in Dutch cities. This ethnic segregation is caused by a combination of residential segregation, and, as our own studies prove, of parental choice. The article also deals with recent Dutch studies on the effects of segregation. Finally, it treats the question how schools and authorities, in a long-standing tradition of parental choice, are dealing with this segregation.