Zoekresultaat: 3 artikelen

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    Civil servants at the Dutch authorities increasingly make use of behavioural insights in the policy process. These insights are primarily put on the agenda at the level of the national government in the Netherlands. However, they also seem to be particularly useful at the local level. After all, behaviour-conscious policy focuses on behavioural change through the redesign of the direct environments of citizens, and local authorities have a clear view and control over these environments. In the light of this potential, this article explores the current rise and institutionalization of behavioural expertise in local government. The work practices of local behavioural experts are examined on the basis of three dimensions of local government: positioning, practices and politics. The findings show that local behavioural experts are still in an experimental and start-up phase, but at the same time are already working with a wealth of behavioural assignments. In doing so, they deal tactically with scarce resources, resistance and abrasive institutional logics. The article shows that behavioural insights and designs are also promising in local government, that a local administrative landscape of behavioural expertise is already being developed; and that making meters in the field of behavioural expertise calls for several forms of coordination.


Joram Feitsma MSc
J.N.P. Feitsma MSc is promovendus bij het Departement Bestuurs- en Organisatiewetenschap van de Universiteit Utrecht. Hij studeerde bestuurs- en organisatiewetenschap en filosofie aan de Universiteit Utrecht en de Washington University in Saint Louis.
Boekbespreking

De overheid is een geluksmachine

Tijdschrift Bestuurskunde, Aflevering 3 2013
Trefwoorden happiness, government, policy, public policy, well-being
Auteurs Ad Bergsma en Jeroen Boelhouwer
SamenvattingAuteursinformatie

    This article is a critical review of four books: Bok, 2010 (‘The politics of happiness’); Van Campen, Bergsma, Boelhouwer, Boerefijn, & Bolier, 2012 (‘Sturen op geluk’); Diener, Lucas, Schimmack, & Helliwell, 2009 (‘Well-being for public policy’); Ott, 2012 (‘An eye on happiness’). Based on these works, we conclude that the quality of government is highly correlated with the happiness of citizens. In countries with high levels of freedom (economic, democracy, press), low levels of corruption and good public services, people appear to be the happiest. In this way governments can be seen as ‘happiness machines’. However, precise causal relationships need to be further clarified; which policies do improve happiness and which don’t? In this context, education is an important area in which government plays a role; people should leave school with the right set of competencies to be able to adequately cope with life. Governments cannot solve everybody’s unhappiness, though, but are important for creating the right circumstances.


Ad Bergsma
Ad Bergsma is psycholoog en spreker, en verbonden aan de Erasmus Happiness Economics Research Organisation (EHERO) van de Erasmus Universiteit Rotterdam.

Jeroen Boelhouwer
Jeroen Boelhouwer is onderzoeker bij het Sociaal en Cultureel Planbureau.

    The recent decline in professionalism has frequently been explained as a result of the rise of New Public Management (NPM). As will be shown in this article, however, NPM does not automatically result in a decline in professionalism; its effects differ in various professional contexts. In a case study of the work of social insurance doctors and labor specialists the authors demonstrate that NPM structures the technical aspects of professional tasks, that are the verifiable elements of the professional's judgment. NPM proofs to have strong influence on the techniques for quality insurance (performance of production, time and lawfulness). On the longer term this influence can undermine professional self-regulation. NPM has little impact on the indeterminate task aspects, the professional judgment itself, even though this part has become more 'technical' in years. The case study shows however that this is not due to NPM but to the impact of bureaucratization of the professional task. Furthermore it becomes clear that this impact is stronger in the case of the labor specialist than with respect to the social insurance doctor.


Duco Bannink
Duco Bannink is verbonden aan de Universiteit Twente. Correspondentieadres: Duco Bannink, Universiteit Twente, Faculteit Bedrijf, Bestuur en Technologie, Postbus 217, 7500 AE Enschede, 053-4893222, d.b.d.bannink@utwente.nl

Berber Lettinga
Berber Lettinga is verbonden aan de Universiteit Twente.

Liesbet Heyse
Liesbet Heyse is verbonden aan de Universiteit Twente.
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