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Artikel

Access_open Uitvoeringsorganisaties tussen staat en straat

De relevantie van maatschappelijke verantwoording voor directeuren van ZBO’s en agentschappen

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2021
Auteurs Lars Brummel, Sjors Overman en Thomas Schillemans
SamenvattingAuteursinformatie

    This contribution analyzes the degree of relevance that administrators of independent administrative bodies (ZBOs) and agencies assign to their accountability relationships with social stakeholders. Although there is a lot of attention for social forms of accountability in the scientific literature, no large-scale quantitative research has been conducted into how administrators of implementing organizations experience this accountability. This study fills this gap on the basis of survey research by: (1) mapping the importance of forms and practices of social accountability for implementing organizations; and (2) weighing potential explanations for differences in the importance of social accountability in implementing organizations. The authors show that administrators of ZBOs and agencies in the Netherlands attach great importance to accountability towards their broad public environment, also compared to other countries with similar types of implementing organizations. This observation is in line with the Dutch reputation of consensual and interactive governance. Differences in the importance of social accountability between implementing organizations cannot be explained by the vertical accountability relationship with the parent department or other institutional organizational characteristics. The analysis shows that social orientation is greater among ZBOs and agencies where the media has more influence over administrators. Social accountability is associated with greater perceived media pressure.


Lars Brummel
L. Brummel MSc is promovendus aan de Utrecht School of Governance (USG) van de Universiteit Utrecht. In 2018 rondde hij zijn researchmaster bestuurskunde en organisatiewetenschap af in Utrecht.

Sjors Overman
Dr. S.P. Overman MSc is universitair docent aan de Utrecht School of Governance (USG) van de Universiteit Utrecht. Hij is in 2016 gepromoveerd aan de Radboud Universiteit Nijmegen.

Thomas Schillemans
Prof. dr. T. Schillemans is hoogleraar Verantwoording, gedrag en instituties aan de Utrecht School of Governance (USG) van de Universiteit Utrecht.
Vrij artikel

Verantwoorden met gevoel

Taalkundige analyse van de impact van verantwoordingsrapporten in het openbaar bestuur

Tijdschrift Bestuurskunde, Aflevering 3 2020
Auteurs Prof. dr. Thomas Schillemans en Marija Aleksovska Msc
SamenvattingAuteursinformatie

    This paper analyzes the impact of linguistic characteristics of accountability reports on public sector organizations. It does so by analysing hundreds of accountability reports by four public sector bodies using the linguistic tool LIWC. The research question is: what linguistic characteristics of accountability reports are related to a bigger impact on the evaluated organization? The impact of three strategic choices is assessed. First of all, the impact of strategic positioning. Authors of texts can maintain a position of power in the choice of language (high clout) and speak top down to the recipient or they can take a more egalitarian, face to face, position. Secondly, authors can choose to use many complex linguistic phrasings, with causal reasoning for instance, or they can opt for simpler texts. Finally, the text can be littered with emotional, positive and negative, wordings or can be set in a neutral tone. Our analyses suggest that more emotional accountability reports are consistently related to a better reception and seem to have more impact. This has important consequences both theoretically and practically, which are discussed in the paper.


Prof. dr. Thomas Schillemans
Prof. dr. T. Schillemans is hoogleraar Bestuur en beleid aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap. Daarnaast is hij als co-decaan verbonden aan de Nederlandse School voor Openbaar Bestuur.

Marija Aleksovska Msc
M. Aleksovska, Msc is promovenda aan de Universiteit Utrecht, Departement Bestuurs- en Organisatiewetenschap.
Artikel

Voorlopige contouren van bestuursgericht toezicht

Empirische inzichten in jonge praktijken van bestuursgericht toezicht

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden Governance, Regulation, Oversight
Auteurs Prof. dr. Thomas Schillemans, Dr. Meike Bokhorst, Dr. Marieke van Genugten e.a.
Samenvatting

    The regulatory agencies in various public service sectors are said to be changing (some) of their regulatory attention issues of internal governance of organizations in education, health care en social housing. This paper aims to assess how (if, at all) responsible actors within those organizations experience this shift in regulatory focus. We report on the findings from a survey with modest N, distributed at an early stage of this new policy. The paper shows that respondents have fairly divergent views on whether or not this regulatory shift has indeed occurred, something which is not uncommon for a new policy. We distinguish three mechanisms through which governance-based oversight may have an impact on public service providers. This new regulatory regime could 1) have an agenda-setting effect within organizations, could 2) stimulate organizational decision-makers to take well-considered decisions and could 3) induce a sense of relational felt accountability towards the regulator.


Prof. dr. Thomas Schillemans

Dr. Meike Bokhorst

Dr. Marieke van Genugten

Dr. Mirjan Oude Vrielink
Artikel

Access_open Van toezicht op kwaliteit naar toezicht op bestuur

Ontwikkeling van bestuursgericht toezicht in semipublieke sectoren

Tijdschrift Bestuurskunde, Aflevering 4 2018
Trefwoorden Inspection, Governance, Semipublic sector, Quality improvement, Opportunities and risks
Auteurs Dr. Meike Bokhorst, Dr. Marieke van Genugten, Dr. Mirjan Oude Vrielink e.a.
Samenvatting

    In Dutch semi-public sectors of education, healthcare, and housing there is a tendency towards governance based inspection. The attention of inspectorates shifts from inspection on minimum quality standards to inspection on governance based quality improvement. The aim of this special issue is to learn more about the opportunities and risks of governance based inspection. The survey and sector articles show that governance based inspection (1) puts the responsibility of governors to stimulate quality on the agenda, (2) makes governors more aware of the quality targets they want to achieve within their organisations, and (3) has a deregulating effect. However, the risks are (1) reregulation via sector norms, (2) a lack of reality checks, and (3) a narrow focus on governors instead of the quality of public services. Consequently, inspectors have to learn new skills and competences. All in all, governance based inspection can complement but not replace other ways of inspection.


Dr. Meike Bokhorst

Dr. Marieke van Genugten

Dr. Mirjan Oude Vrielink

Prof. dr. Thomas Schillemans
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