In this feature authors review recently published books on subjects of interest to readers of Beleid en Maatschappij.

In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.

Much has been written about the decline of trust in societies: trust in governments and political systems is a popular field of research. Trust of governments in citizens however, is a relatively unknown field. This article presents a research into the trust the Dutch government has in its citizens. By conducting a discourse analysis on policy documents regarding the participation society, the degree of trust was examined. The results show that the government has trust in the capabilities of citizens, but does not trust the intentions of citizens. This results in many control measures, high transaction costs, a fragile base for public cooperation and a disturbed relationship between the government and citizens. In order to gain more trust in citizens the government has to change the way it uses language regarding citizens.

This article argues that the politics of participation, as it is currently implemented in Dutch society, departs from dubious policy assumptions. The main problems relate to a controversial idea of what societal resilience is about, which in turn is a side-effect of the neoliberal conception of man and society. In particular three policy assumptions seem contested, regarding respectively the self-governance norm, the required levels of trust, and the presence of a ‘loving culture’. While discussing these three topics, the article also introduces three contributions to this special issue, which will focus in more detail on the poverty of the assumptions underlying the participation paradigm.

In 2015 is de Regeling Periodiek Evaluatieonderzoek (RPE) ingevoerd, met vier methodologische kwaliteitscriteria waaraan beleidsdoorlichtingen moeten voldoen en waarop een onafhankelijk deskundige toetst. Uit een verkennende analyse van 164 beleidsdoorlichtingen van 2006 tot en met 2017 blijkt een kwart hieraan te voldoen. Sinds 2015 is de kwaliteit van beleidsdoorlichtingen niet verbeterd, noch is er meer inzicht in doelmatigheid en doeltreffendheid. De invoering van kwaliteitscriteria en de onafhankelijke toetsing daarop resulteren mogelijk, maar niet gegarandeerd in betere beleidsdoorlichtingen. De RPE blijkt geen werkbaar instrument om beleid door te lichten. Het beantwoorden van doorlichtingsvragen is onmogelijk bij gebrek aan onderliggend evaluatiemateriaal en resulteert in antwoorden die weinig inzicht geven in het beleid. Verruiming is nodig: de RPE moet stimuleren om via diverse wegen en soorten informatie te komen tot een gefundeerde onderbouwing van beleidseffecten. Richtinggevend, niet dwingend. Syntheseonderzoek volstaat niet, aanvullend onderzoek is nodig. De onafhankelijk deskundige moet vooral methodologisch expert zijn en vroegtijdiger worden betrokken bij de beleidsdoorlichting.

The Dutch Municipal Personal Records Database is an IT-innovation that enables the use of the civil registry by hundreds of (semi-)public organisations. Literature review and a case study show how this ‘basis registration’ creates a deep tension between system and lifeworld: citizens who do not fit the system’s criteria lose their access to the major part of public services. The instrumental rationality of the system simplifies the use of addresses for service delivery to one single definition, turns the consequences of address mutations into a black box, and reduces the discretionary space of street-level bureaucrats to handle with social complexities and unintended consequences of the system. This type of IT-innovations can, therefore, come to resemble a ‘digital cage’: a highly disciplining system that hinges on hardware and software design instead of Weberian rules and procedures.

In this feature authors review recently published books on subjects of interest to readers of Beleid en Maatschappij.

In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.
We calculate and describe profits obtained by health organizations in The Netherlands in the years 2014 and 2015. We distinguish between profit and not-for-profit organizations. We find that on average net profits amount to about 2 percent on turnover with a peak of more than 3 percent for mental-healthcare organizations. If we take the size of organizations into account, we find that for-profit organizations with a turnover of less than 1 million euro tend to have on average net profit rates of 4 percent to more than 5 percent with peaks amounting to more than 50 percent. We are not yet able to come up with explanations for these excessively high profit rates in parts of the Dutch health care sector. On the other hand, the highest losses can be found in small-sized organizations as well. We delved deeper into the financial accounts of a few for-profit organizations and found indications of misreporting of turnover or number of treatments. On the other hand, bad management and unhealthy cost structures might explain why some organizations incur excessive big losses. The sector does not appear to be well monitored by the government.

In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.

Reflection and debate initiates academically inspired discussions on issues that are on the current policy agenda.

The most relevant part of a discussion is not what is discussed but what cannot be spoken of. The real taboos are those for which it is taboo to call them taboos. The status quo defines itself as non-ideological while denouncing any challenge to itself as radical.
Therefore the column ‘De Blinde Vlek’ (The Blind Spot) frames the framers, politicizes the status quo and articulates what is not heard of.

Reflection and debate initiates academically inspired discussions on issues that are on the current policy agenda.

Reflection and debate initiates academically inspired discussions on issues that are on the current policy agenda.

In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.

This article analyses the transformations of the Dutch civil service over the last 15 years, during which numerous cutbacks and reorganizations took place. While existing research predominantly focused on changes in the total number of civil servants, we examine how the distribution of civil servants changed in terms of rank, gender and age. We theorize four methods for shrinking the government apparatus, and for each method, we identify the possible consequences for the composition of the central civil service in terms of hierarchical make-up and of age. Our results indicate that the total number of civil servants only slightly decreased, but the decrease affected differentially the various ranks of the civil service. While at the lower ranks the number of civil servants decreased strongly, at the upper ranks the number actually increased slightly. The number of women in the civil service increased, also in the higher echelons. Regarding the age distribution, we found considerable changes, with the modal age shifting upwards with up to ten years. Altogether, the civil service has become slightly smaller, more gender-balanced, and significantly more senior (both in terms of ranks and age). The results of this study show that it is important for researchers and practitioners to look beyond the trends in the total number of civil servants and explore the deeper changes within the civil service.

This editorial offers an introduction to the current issue.

In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.
Systematic research on societal responses to profit in healthcare is scarce. It is a highly complex topic, with many tensions in the public and political debate. In a recent Dutch publication on profit, authors use a ‘lifeworld’ perspective to assess profit in their research, while their assessment could have been different using a ‘system’ perspective. Both perspectives have their merit, and debate on the role of profit in health care should separate the two perspectives. We describe both perspectives and use them to clarify whether making a profit is different from paying that profit to shareholders. We conclude that in healthcare, the general tension between the perspectives can be summarized as ‘profit for one actor may feel – but isn’t always – someone else’s loss’. Recognizing these tensions and searching for a strategy to align interests in which everyone gains may help the current stagnated debate on this issue in the Netherlands.

Alhoewel het gebruik van beleidsevaluaties (of het gebrek eraan) een van de meest besproken thema’s is in de evaluatieliteratuur, berust veel onderzoek over het thema enkel op anekdotisch bewijs, en zijn er nauwelijks studies beschikbaar die aandacht hebben voor de samenhang tussen verschillende factoren die impact kunnen hebben op het gebruik. In voorliggend artikel presenteren we de resultaten van een studie waarin we hebben getracht om op een systematische wijze inzicht te bieden in de combinaties van factoren die instrumenteel gebruik van beleidsevaluaties bevorderen of verhinderen. We onderzochten in dit verband alle evaluaties die in de periode 2013-2016 werden uitgevoerd bij de Inspectie Ontwikkelingssamenwerking en Beleidsevaluatie. Via Qualitative Comparative Analysis (QCA) bekeken we welke combinaties van de volgende factoren als noodzakelijk en/of voldoende bleken voor evaluatiegebruik: (1) politiek gehalte van het onderwerp, (2) interesse van de beleidsmakers, (3) aanwezigheid van nieuwe kennis in de evaluatie, en (4) de timing van de evaluatie.
Voor de praktijk van beleidsmakers en evaluatoren benadrukken we het belang van tijdigheid en interesse voor een evaluatie. Onze analyse laat zien dat professionals die op deze factoren inzetten, een gunstig klimaat creëren voor het gebruik van evaluaties. Wat betreft tijdigheid lijkt het van belang de evaluatie te laten sporen met het schrijfwerk van een beleidsafdeling aan nieuw beleid of grote beleidsveranderingen. Goede anticipatie en een sterke institutionalisering van het evaluatieproces zijn hiertoe cruciaal. Of het thema van de evaluatie een sterke politieke gevoeligheid kent, is minder belangrijk. Mits sprake is van de juiste omgevingscondities, kunnen ook dergelijke evaluaties sterk instrumenteel worden benut.

Incidents in organizations are inevitable. Sometimes these incidents get out of hand and reach the newspapers. But there are also incidents that are addressed in a timely and effective manner and do not escalate to become serious failures. Based on six concrete ‘near misses’ within the education sector, we have investigated how appropriate actions can prevent serious omissions and which mechanisms play a role in this.