In this feature authors review recently published books on subjects of interest to readers of Beleid en Maatschappij.

New technology, flexibilization and the intensification of work could have significant consequences for those who still have work in the future, and for the quality of that work. In a new report, the Netherlands Scientific Council for Government Policy (WRR) is therefore arguing that good work for everyone should now be seen as an important aspiration for companies, institutions, social partners and the government. Good work is essential for general well-being: for the individual’s quality of life, for the economy and for society as a whole. We make nine policy proposals to promote and facilitate good work for more people.

In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.

The most relevant part of a discussion is not what is discussed but what cannot be spoken of. The real taboos are those for which it is taboo to call them taboos. The status quo defines itself as non-ideological while denouncing any challenge to itself as radical.
Therefore the column De blinde vlek frames the framers, politicizes the status quo and articulates what is not heard of.

In this feature authors discuss recent research findings that are of interest to readers of Beleid en Maatschappij.

Technological advancements in the field of data analytics, algorithms and AI have dramatically increased opportunities for workplace monitoring. In this article, we discuss some of these digital technologies, and examine their impact on employment relationships and the quality of work. Based on desk research, literature review and interviews, the Rathenau Institute examined a wide range of digital instruments, their scientific basis, implications for the quality of work and relevant legal frameworks. Digital monitoring technologies often quantify work activities. We argue that it is important for organisations to realise that such quantification often negatively impacts both job quality and employment relationships. Responsible use of digital monitoring tools not only requires a broad societal and political dialogue about privacy, discrimination and workload but also a critical reflection on the aim of organisations to use data to understand workers, while not everything of value can be captured in data.

Childcare centers are organizations that differ in structural and cultural characteristics. The present comparative case study examined how Dutch childcare centers match different organization types and related the identified organization types to the implementation of diversity and inclusion policy. Diversity and inclusion in organizations concerns climate-dimensions, such as providing equal opportunities, allowing influence on decision-making and stimulating professional development for all staff. Semi-structured interviews were conducted with 13 managers and 24 pedagogical practitioners in 13 childcare centers. Content-analysis of the interviews showed that employees in all centers experience equal opportunities, however the content and form of these opportunities differed according to the type of organization. Employees in childcare centers with a comparatively strong orientation on professional performance reported positive experiences with group-collaboration, team-professionalization and collective decision-making. Employees in childcare centers with a comparatively strong market orientation reported positive experiences with possibilities for individual development and autonomy in their daily work. The experiences of the employees match the differences in organizational climate as reported by the location managers, emphasizing either collaboration in teams or employees’ individual responsibility, depending on the type of organization.

In a democracy citizens should actually have influence on the choices that directly influence their lives. Citizens have two ways for this influence: directly by participating in the policy process (in its formulation, its decision making or its implementation) or indirectly by voting for a political party or representatives through which citizens have influence on the outcomes. These two are not opposite to each other, but rather complementary. My main argument in this article is that the smaller the scale, the greater the possibilities for citizens to exert direct influence. The larger the scale, the more important it is that this influence runs through their representative institutions

The roadmap to the energy transition of the Netherlands in the next decade is formulated by and large at the regional level. 30 regions are currently developing a Regional Energy Strategy (RES), which lays out where renewable energy projects can be realized in the future. But how democratic are these regional energy strategies? In this article we share our observations and reflections, based on our professional experiences with the regional energy strategies.

Recent developments on the Dutch labour market raise questions about the emergence of new social dividing lines. In this paper we discuss two cases. Both address labour market disadvantages which can easily deepen and sharpen with unchanged policies. The first case shows that there are groups that are less able to respond to the defined trends in the labour market due to a lack of education or disabilities. In the second case we focus on the question of sustainable employability as such that creates dividing lines. A first conclusion from our contribution is that a thorough analysis of existing dividing lines in the labour market is crucial for effective policy, but that knowledge about deepening old and creating new dividing lines is at least as relevant. A second conclusion is that the outlined assumptions in policies around self-reliance of, for example, people with a disability or the possibilities of employers to realize sheltered work and to focus on retraining, for example outside working hours, are not always realistic. Much more will have to be done to match the real possibilities of people and organizations to achieve this. Financial, but also organizational and personal. The motivations and behaviors of employees, employers and educational authorities appear to be very relevant explanatory factors in practice, which are often not sufficiently taken into account. Recent experiences with the Participation Act and lifelong learning show us that. More interaction is needed in the coming years between research, policy and the practice of the labour market.

The extensive growth of urban tourism has influenced the living environment of urban citizens worldwide, which is among others due to changes in the range of commercial amenities. As a manifestation of this development, the existing supply of retail and hospitality services gradually changes from a focus on inhabitants to the tourist. As a result, the call for municipal intervention grows. However, little is known about the steerability of this development. In this article we therefore asses how tourism affects the range of commercial amenities in city streets, and what local policy responses are most suitable. The research builds on the concepts of tourism gentrification and different types of ‘policy-instrument fit’. Our case study of the city centre of Amsterdam, including a media and policy document analysis, as well as in-depth interviews with stakeholders, show that some problems caused by mass tourism require ‘hard’ forms of government control, while others require a ‘softer’ process approach, linking local parties to jointly improve a city street. The presented steering perspectives are not only relevant for the city of Amsterdam, but also for many other towns within, and beyond, the Netherlands, that have been struggling with the growth of tourism. The open attitude towards urban mass tourism has come up for discussion and urban (tourism) policy calls for reconsideration.

This paper discusses how Michel Foucault’s governmentality approach contributes to our understanding of the climate crisis and climate policy. After adopting a governmentality approach to the domain of climate change, the paper highlights how this approach contrasts with dominant conceptions of governance in Public Administration. Finally, the paper argues that Foucault is an innovative and important thinker and should be considered a classic for critical governance researchers.

The Frankfurter Schule offers an interesting intellectual orientation for critical public administration that seeks to unmask problematic political-administrative power structures. It compels public administration scholars to reflect on the policy processes and bureaucratic structures of a technological society, and the legitimizing or criticizing role of public administration scholars in this. A critical public administration that is inspired by the Frankfurter Schule does not accept existing processes and structures. On the contrary, it contests them and uncovers them as a critique of domination, repression, reification, one-dimensionality, bias, erotic deficit and lack of creativity. It is focussed on identifying alternative, more humanizing and democratizing, futures. In this essay the significance of the Frankfurter Schule for critical public administration in technological society is explored. The development of algorithmic governance serves as a case to illustrate critical analysis, to reveal the essence of the Frankfurter Schule, and to show some of its contemporary relevance for critical public administration. Algorithmic governance is portrayed as a type of governance that reinforces existing policy processes and bureaucratic structures of technological society, and is unmasked by critical public administration scholars as a force of reification.

Complexity theory dares to adopt a critical-constructive attitude to the practice and science of public administration. From the worldview of complex systems, it raises questions about the machine thinking that has influenced public administration strongly and persistently. Many contemporary attempts by governments to simplify societal issues to knowable, solvable and controllable problems – for example the approach to transforming Utrecht Central Station and dealing with multi-dimensional problems in families – can be traced back to machine thinking. Complexity theory points to the ineffectiveness and undesirability of simplifications and considers the complexity of government and society a quality that should be increased rather than reduced. Complexity theory not only keeps the administrative mind sharp on simplification reflexes, but also offers the option to make policy by increasing, rather than reducing complexity.

The discipline of public administration is critiqued for its lack of social relevance. Three issues prevent public administration scholars from social relevant research: (1) the assumption of universal knowledge; (2) the assumption of neutrality; and (3) distance from practice. These issues obscure the role of power processes in both the administrative practice under study and in conducting research, while paying attention to power processes is key to a more socially relevant public administration. I propose a phronetic research approach as an alternative to research that lacks social relevance. Phronetic public administration (1) acknowledges and deliberately uses the complexity of different perspectives of actors; (2) makes power processes visible; and (3) chooses a position in a dialogue about the problem under study by imagining alternative future scenarios. Phronetic research offers a promising, critical perspective on public administration by specifically aiming for a social contribution.

Over the past four decades of its existence, Dutch public administration has developed into a science which mainly produces knowledge that either caters to a very specific scientific niche or aims to optimize policy processes in an instrumental fashion. This type of knowledge is not well equipped to provide answers or improve understanding of the challenges of our time. We argue that public administration needs to shift its focus more towards producing reflexive knowledge in the form of what we would call critical public administration. Based on the contributions in this special issue, this article outlines what the contribution of such a critical public administration could be. The article shows that, even though it is theory driven, critical public administration is close to policy practice and can fuel a productive public debate by imagining alternative futures.

The 20th Accountability Day of the Netherlands House of Representatives is a fitting occasion to investigate whether Dutch Members of Parliament use performance information (PI). Performance information used by managers and politicians is a basic assumption for managing and guiding Performance-based Budgeting. Ironically, based on a literature review on performance use, we know that politicians and especially parliamentarians do not use performance information for decision making or scrutiny. This is specifically so when PI reports are long. Using the framework of accountability of Bovens (2007) and using content analysis of the questions, motions and debates of the Standing Committees on the annual reports, this article shows that MPs use performance information in all phases (informing, debating, sanctions). Contradicting earlier research on parliamentarians, we found that they use annual reports and reports of the Court of Audit as their main sources in the debates. This article shows that the use of PI in parliament is steadily rising. The growing importance of performance information for accountability is further illustrated by the strengthening of the accountability forum.