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Artikel

Copingstrategieën bij onderwijsbestuur: over hoe onderwijsbestuurders complexe vraagstukken of dilemma’s waarderen en hanteren

Tijdschrift Beleid en Maatschappij, Aflevering 3 2017
Trefwoorden School boards, School board governance, Coping strategies, Proactive coping, Secondary education
Auteurs Hoogleraar Edith Hooge en Alumnus Nancy Plasmans
SamenvattingAuteursinformatie

    This article is about how education administrators value complex issues or dilemmas they are confronted with in their governance practices, and which strategies they adopt to cope with them. Professional governance of school organisations was introduced gradually over the past fifteen years, and at the same time governance in education has gained in complexity and raises considerable risks, requiring more time, knowledge and expertise of education administrators. We draw on the theoretical perspective of coping to investigate the potential of education administrators to deal with the complexity, impediments and social and regulatory pressure in their daily practice. Our study consists of a comparative case study of six education administrators in secondary education. Their agency has been researched qualitatively with the help of the hierarchical model of coping strategies of Skinner and colleagues. The results show that the issues and dilemmas education administrators find most complex are about educational innovation and numbers of students enrolled. Education administrators value these issues or dilemmas hardly as threatening, and they adopt various proactive coping strategies to deal with them, such as information seeking or bargaining.


Hoogleraar Edith Hooge
Edith Hooge is hoogleraar onderwijsbestuur bij TIAS, Universiteit van Tilburg.

Alumnus Nancy Plasmans
Nancy Plasmans is alumnus van de TIAS Executive Master Management in Education en teamleider bij Heerbeeck International College, scholengroep voor voortgezet onderwijs Best-Oirschot.
Artikel

Staat van de bestuurskunde

Samenvattend én persoonlijk slotakkoord

Tijdschrift Bestuurskunde, Aflevering 1 2017
Auteurs Dr. Thomas Schillemans

Dr. Thomas Schillemans
Artikel

Cybersecurity: waar is de bestuurskunde?

Een schets van aangrijpingspunten voor toekomstig overheidsbeleid

Tijdschrift Bestuurskunde, Aflevering 1 2017
Trefwoorden cybersecurity, public administration, governance
Auteurs Drs. Michel van Leeuwen en Drs. Nelly Ghaoui
Samenvatting

    In this article the case is made that, unjustly, there is a lack of interest in the topic of cybersecurity of on the part of public administration scholars and professionals in the topic of cybersecurity. ICT has become persistent in society and so has cybercrime, cyber sabotage and cyberespionage. The threats are real and growing. There is market failure and consequently there is a need for government intervention. This poses new challenges to governments as jurisdiction problems and sovereignty-issues arise, together with the dominance of private actors. The authors argue that a multistakeholder approach in such a networked environment is crucial but not sufficient. The concepts of Lessig and Thaler/Sunstein are used to sketch new and broader potential policy strategies.


Drs. Michel van Leeuwen

Drs. Nelly Ghaoui
Artikel

Effectieve regionale netwerken

Een onderzoek naar top-down gestimuleerde netwerken op onderwijs- en arbeidsmarktgebied

Tijdschrift Bestuurs­wetenschappen, Aflevering 1 2017
Auteurs Dr. Esther Klaster
SamenvattingAuteursinformatie

    Regional networks are often used by the central government in the Netherlands as a way of translating national purposes into regional action. At the same time regional networks increasingly arise from the bottom up. In short, it gets busy in the region. This article describes research on regional networks encouraged by the national government to handle complex issues in the domain of education and the labor market. The central question of this article is the way in which stimulating regional cooperation can be used effectively by the central government. Thirteen networks are studied with the help of interviews, questionnaires and data from social networks. The research findings show that in these networks that are encouraged from the top down, there is a tension between achieving short-term results and building cooperative relations, and that a sense of urgency in the region is an important prerequisite for success. This calls for more bottom-up co-determination of the policy agenda and the pace. In addition, there appeared to be a strong overlap between seemingly separate networks, thematically as well as in terms of staffing, which again offers opportunities for creating synergy. The findings call for using these ‘meta networks’ in the formation of networks. Both notions lead to some strategies for the effective use of regional networks.


Dr. Esther Klaster
Dr. E. Klaster is adviseur bij het adviesbureau Common Eye. Daarvoor werkte ze als onderzoeker en adviseur bij B&A. In 2015 promoveerde ze cum laude aan de Universiteit Twente.
Artikel

Deliberatieve democratie: ervaringen met diversiteit in burgertop Amsterdam

Tijdschrift Beleid en Maatschappij, Aflevering 2 2017
Trefwoorden Democracy, Summit, Dialogue, Diversity, Homogeneity
Auteurs Dr. Peer Smets en Marloes Vlind MSc
SamenvattingAuteursinformatie

    This paper will show how citizens’ summits in the Netherlands cope with diversity of participants and the impact of this on those initiatives. This provides insight in why diversity is hard to reach and what can be done to improve it. Presently, dissatisfaction about the Dutch democratic system is widespread. Solutions are being sought to strengthen Dutch participatory democracy. For this objective, citizens’ summits develop different kind of initiatives. However, citizens participating in these summits are a homogeneous group, namely mainly white, middle aged and highly educated. Mechanisms of exclusion, selection of candidates, homogeneous composition of the organization, and a dominating intellectual/rational way of debating are playing a role here. Citizens with different backgrounds need to be included in these initiatives to obtain a better representation of society’s voices. This notion has been strengthened by theory, which shows that diversity enables more creativity and innovation.


Dr. Peer Smets
Dr. Peer Smets is universitair docent aan de Vrije Universiteit.

Marloes Vlind MSc
Marloes Vlind MSc is docent en onderzoeker aan de Vrije Universiteit.

    In recent decades, the Dutch labour market has become more flexible. Flexible labour contracts enable firms to adjust employment to a changing market environment and to competitive pressures. Almost without exception, academic studies on the drivers behind the use of flexible labour contracts at the company level, are motivated by competitive pressures. However, companies may be susceptible to institutional pressures as well. Based on a survey among more than 650 managers in the Netherlands, we conclude that firms are vulnerable to institutional (mimetic) forces. This finding has several implications for policy-making and labour flexibility research.


Fabian Dekker

    Nationaal en internationaal staat onderzoek dat maatschappelijk relevant is, wetenschappelijk gezien hoge kwaliteit heeft, en zowel integer als efficiënt wordt uitgevoerd in de schijnwerpers. Het achterliggende idee is dat alleen zo de gewenste maatschappelijke impact kan worden bereikt. Door het bevorderen van verantwoorde onderzoekspraktijken, waarbij er onder andere expliciet aandacht is voor aspecten als stakeholderparticipatie, interdisciplinaire samenwerking, replicatie en systematische reviews, kunnen financiers of programmeurs van onderzoek hieraan bijdragen. In dit artikel wordt een overzicht gegeven van de wijze waarop ZonMw dat doet als kennisprogrammeur op het gebied van het gezondheidsonderzoek. Hiertoe is een toetsingskader ontwikkeld en toegepast op zestien lopende onderzoeksprogramma’s, dat ook voor andere domeinen en actoren betekenis heeft. Een belangrijke aanbeveling is dat ‘verantwoord programmeren’ een eigen kennisbasis behoeft om de toegevoegde waarde ervan te kunnen bepalen. Naast investeringen in metaonderzoek vraagt dat om een goede monitoring en informatievoorziening bij de kennisprogrammeur.


Wendy Reijmerink
Wendy Reijmerink is stafmedewerker Strategie en Innovatie bij ZonMw. Zij werkt aan een promotie over de maatschappelijke impact van publieke kennisprogrammering.

Wija Oortwijn
Wija Oortwijn is sectorleider Zorg bij Ecorys. Zij heeft jarenlange ervaring met evaluaties van beleid en onderzoeksprogramma’s alsmede impactanalyses op het terrein van de zorg.
Artikel

Wat is het effect van transparante toezichthouders op het vertrouwen van de burger? Een experimentele studie.

Tijdschrift Beleid en Maatschappij, Aflevering 1 2017
Trefwoorden Trust, Transparency, Regulator, Randomised control trial, Experiment
Auteurs Prof. mr. dr. Femke de Vries, Dr. Wilte Zijlstra en Dr. Stephan Grimmelikhuijsen
SamenvattingAuteursinformatie

    Transparency is said to be paramount for citizen’s trust in (semi-)governmental organizations, such as regulators and supervisory bodies, yet there is little empirical research in this area.
    In an experiment we investigated the effect of different forms of transparency on citizen trust in a Dutch financial regulator. Our measure of trust consisted of three components: Competence, Benevolence and Integrity. Two types of transparency were used (rationale transparency and process transparency) in three different scenarios, one positive for the regulator and two negative.
    Transparency, and especially when focused on the ‘why’ (rationale) led to slightly more trust by citizens. This effect was most pronounced in the Competence-component of our trust-measure. Interestingly, even being transparent about negative news – i.e. admitting that mistakes were made and focusing on the ‘why’ – does not necessarily decrease trust. In contrast, negative information that focused on the ‘how’ (process transparency) yielded a negative effect on trust.
    We conclude that even when the message portrays negative information about the regulator, it pays to be transparent and communicate about it. Information should focus on explaining the rationale and underlying principles of a decision, and less on how the decision was taken.


Prof. mr. dr. Femke de Vries
Prof. mr. dr. Femke de Vries is bijzonder hoogleraar toezicht aan de faculteit Rechtsgeleerdheid, Universiteit van Groningen, en bestuurslid bij de Autoriteit Financiële Markten.

Dr. Wilte Zijlstra
Dr. Wilte Zijlstra is toezichthouder Expertisecentrum Consumentengedrag, Autoriteit Financiële Markten.

Dr. Stephan Grimmelikhuijsen
Dr. Stephan Grimmelikhuijsen is universitair docent aan de Utrechtse School voor Bestuurs- en Organisatiewetenschap, Universiteit Utrecht.
Artikel

Het aantal zelfstandige bestuursorganen in Nederland 1993-2013

Tijdschrift Beleid en Maatschappij, Aflevering 1 2017
Trefwoorden Agencies, Organizational demography, Public management reform, Population ecology, Dutch government
Auteurs Prof. dr. Sandra van Thiel en Jesper Verheij MSc
SamenvattingAuteursinformatie

    In several countries the number of semi-autonomous agencies is under attack. The Dutch government has also presented plans to reduce the number of so-called ZBOs (zelfstandige bestuursorganen). But do public organizations like ZBOs actually die? Using population ecology theory we formulate a number of hypotheses on the survival and reform of ZBOs. These hypotheses are tested using secondary data on the number of ZBOs in The Netherlands in the past two decades. Results show that the absolute number of ZBOs has increased rather than decreased. Only seldom does a ZBO die. But ZBOs do experience many changes during their lifetime, such as mergers. The politicians’ plans seem targeted at improving their overview of all ZBOs. Whether the implementation of the plans will lead to that remains to be seen. Experiences in other countries do not confirm these expectations so far.


Prof. dr. Sandra van Thiel
Prof. dr. Sandra van Thiel is hoogleraar bestuurskunde aan de Radboud Universiteit.

Jesper Verheij MSc
Jesper Verheij MSc is beleidsmedewerker bij het ministerie van OCW.
Artikel

Duurzame innovatie in industriële clusters

Rollenspel tussen ondernemers en publieke assembleurs

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden innovation, government, collaboration, industrial clusters
Auteurs Wouter Spekkink, Geert R. Teisman en Frank A.A. Boons
Samenvatting

    We study the role division between public and private actors in their search for sustainable innovation of industrial clusters. This search unfolds as a two-phase process. In the first phase, private parties develop different projects for sustainable innovation independently from each other. Without coordination, a common ground for the projects emerges. Through their involvement in several of these projects, public actors are able to take up a central place between the projects and their associated actor coalitions. From this position, they are able to act on the common ground, and mobilize other actors for collaboration. The common ground is translated to a vision, and the private projects are assembled into a program, in which synergetic connections between the different projects are established. This starts the second phase of the process, in which a regional collaboration unfolds, coordinated by the public actors. Thus, the crucial role of private actors is to create the building blocks for sustainable innovation in the early stages of the process. The public actors are crucial in acting on these private initiatives, assembling the building blocks into programmatic effort towards sustainable innovation of industrial clusters. The main strength of public actors lies in their betweenness centrality.


Wouter Spekkink

Geert R. Teisman

Frank A.A. Boons
Artikel

Doorgeven, negeren of vervormen?

Media als kritische transparanteurs van beleid

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden transparency, media, policy
Auteurs Thomas Schillemans en Anne Klijn MSc.
Samenvatting

    Transparency is a token of modern governance and is said to serve many different goals. Earlier research has shown that the disclosure of information will only be seen by the public and serve its goals if ‘transparators’, such as news media, pay attention to the information. The news media cannot be expected to be uncritical implementers of transparency policies; they will only do so when the policy and ensuing story fit their criteria for newsworthiness. This paper analyzes when and how news media pay attention to different types of policies serving different types of goals. It does so on the basis of quantitative and qualitative content analysis of 8 important cases of transparency-policies in the Netherlands in the past decade. The analysis shows that, even for these high profile cases, the amount of media attention for disclosed information is limited. The analysis also suggests that the media primarily tend to treat items in neutral or critical frames. Particularly in cases where the disclosed information is about the government itself, media stories seem to be primarily negative. These results suggest, in line with prior research, that transparency-policies may easily fail to be effective.


Thomas Schillemans

Anne Klijn MSc.
Artikel

Van project naar opgave

Samenwerking als motor van de planning van infrastructuur en ruimte

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden planning, cooperation, challenge-oriented approach, infrastructure and spatial development
Auteurs Wim Leendertse, Jos Arts, Tim Busscher e.a.
Samenvatting

    Infrastructure and adjacent areas represent extensive social value. However, infrastructure and areas are still often developed sectoral and independent. In the Netherlands, national spatial policies strive for combining infrastructure and area as one integrated approach as this is expected to result in more spatial quality. Taking this perspective, this article discusses trendy concepts in current Dutch planning, such as: adaptive planning, public and private cooperation and challenge-oriented approaches (‘opgave-gericht werken’ which focuses less on realising a project but more on the current and future issues and challenges in an area). This article argues that these concepts are closely related. Adaptive planning defines the rules of the game and the playing field, within which cooperation may develop. Cooperation is a means for creating spatial quality in interaction within this playing field. After all, generated quality can be considered as a contribution to the specific objectives and interest of the various partners. A challenge-oriented approach is the process for generating spatial quality from synergies in combined infrastructure and spatial development. This article aims to explore the relationships between adaptive planning, public and private cooperation and challenge-oriented approaches and to provide starting points for further research and discussion.


Wim Leendertse

Jos Arts

Tim Busscher

Frits Verhees
Artikel

Overheden niet goed in innovatie?

Empirische verkenningen van een ‘innovatiedilemma’

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden government, innovation, public values, dilemma
Auteurs Prof.dr.ing Geert Teisman, Dr. Haiko van der Voort en Prof.dr. Albert Meijer
Samenvatting

    This contribution contains a summary and a conclusion of the special issue ‘Innovation and government: a bad marriage or a fertile relation’. Innovation is said to be not the core quality of government. However, we found that government is actually good in innovation, albeit not in an obvious way. Government has a complex position when it comes to innovation. Sometimes innovation may be seen as a public value. However, innovation usually also involves conflict with other public values that civilians expect government to secure. This the innovation dilemma is that government ought to be both favour and innovation and fight its negative consequences to other public values. The four contributions show how governments deal with this dilemma. They first move along with the innovation and then redefine their positions by for instance developing new instruments, bundling private initiatives or framing private initiatives to large programmes.


Prof.dr.ing Geert Teisman

Dr. Haiko van der Voort

Prof.dr. Albert Meijer
Artikel

Participant of databron?

Burgers als extensie van stedelijk innovatievermogen

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden data-driven innovation, cities, public participation, user innovation
Auteurs Albert Meijer, Zsuzsanna Tomor, Ank Michels e.a.
Samenvatting

    In the private sector, user innovation is used to develop innovations that better fit the needs of customers. In the public sector, interest for citizen innovation is also on the rise and new information and communication technologies seem to offer a great potential for accessing the power of citizens. At the same time these technologies offer another potential value: they can turn citizens into data sources. This data can offer governments crucial insights and may form the basis for datadriven innovation. Innovating with citizens in both different ways seems to offer great potential for broadly supported issues such as urban sustainability. This article develops a framework for studying these new developments and presents explorative research in three cities (Curitiba, Glasgow en Utrecht). The research shows that cities make different choices in their use of new technologies to innovate with or for citizens.


Albert Meijer

Zsuzsanna Tomor

Ank Michels

Stan Geertman
Artikel

Waarden borgen, praktijken innoveren

Hoe pilots bijdragen aan een andere kijk op waterveiligheid

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden Flood Risk Management, Pilot, Learning evaluation, Path dependency, Policy innovation
Auteurs Prof. dr. Arwin van Buuren en Gerald Jan Ellen Msc.
Samenvatting

    In The Netherlands an innovative water safety policy is under development: multi-layered safety. This innovation is a move from a preventive approach (levees) towards a risk approach. Mitigation of consequences for spatial measures and disaster management too are considered in reducing flood risks. The theory of path dependence teaches us that many technical, financial and institutional factors keep the current policy system in its equilibrium. This complicates policy innovations. This article contains a case study that explains how pilots contribute to a process of policy innovation. It concludes that enshrining results in the ‘home organizations’ and synchronizing pilots with running policy processes is essential. The pilots also show that policy renewal concerns a process of ‘muddling through intelligently’.


Prof. dr. Arwin van Buuren

Gerald Jan Ellen Msc.
Artikel

Welvaart gemeten, verdeeld en verduurzaamd

Tijdschrift Beleid en Maatschappij, Aflevering 4 2016
Trefwoorden Welfare economics, Asymmetrical information, Situational contracting, Political theory, Behaviourism
Auteurs Prof. dr. Dik Wolfson
SamenvattingAuteursinformatie

    This paper shows how interactive governance can be helpful in dealing with information asymmetries in the design and administration of public policy. It describes the checks and balances of a properly incentivized mechanism design of contextual or situational contracting that reveals information on diversity in demand for public intervention, deals with complexity, creates commitment to the public cause and disciplines uncooperative behavior. The contractual mode, moreover, discloses the actual trade-offs between rivalling criteria of good governance such as individual freedom, efficiency, distributional concerns and sustainability, deepening our insight in who gets – or pays for – what, when, where, how and why, as the key issues of policy analysis. Evidence from early applications is combined with suggestions for rolling out this new mode of relinking public policy, implementation and external control.


Prof. dr. Dik Wolfson
Prof. dr. Dik Wolfson is emeritus hoogleraar economie, en geniet gastvrijheid bij de afdeling Bestuurskunde en sociologie van de Erasmus Universiteit Rotterdam.
Artikel

De responsabilisering van burgers van verzorgingsstaat tot participatiesamenleving

Discoursanalyse van troonredes en regeringsverklaringen sinds de jaren zestig

Tijdschrift Beleid en Maatschappij, Aflevering 4 2016
Trefwoorden Participation society, Withdrawing government, Making-responsible citizens, Dutch speeches from the throne, Dutch government statements
Auteurs Ermy Brok MA
SamenvattingAuteursinformatie

    Central concern of this article is tracing back how the making-responsible of citizens takes shape within Dutch speeches from the throne, government statements and reports of the Dutch Social and Cultural Research Institute (SCP) ever since the 1960s. The Dutch participation society, a term much discussed ever since mentioned in the 2013 speech of the throne, is often associated with a withdrawing government and a coming to end of the welfare state. At the same time, according to several authors, the notion of a withdrawing government that operates within a network of multiple equal actors has brought along the need for a widening of the government’s repertoire of action. This has been characterized as making-responsible citizens on conditions of the state. It has raised doubts about true government-withdrawal and authors have related it to the dominance of neo-liberal thinking ever since the 1990s. Applying an analysis framework derived from discourse analysis, it is made tangible in this article how within political discourse beginnings of the making-responsible of citizens can be traced to the 1960s, more than thirty years earlier than expected. It is argued that this longer history makes a plea for encouraging the political dimension of citizenship all the more important.


Ermy Brok MA
Ermy Brok MA is beleidsadviseur op het sociale domein bij de gemeente Tilburg en extern promovenda aan de Tilburg Law School/Tilburgse School voor Politiek en Bestuur.
Artikel

Access_open Huisvestingsbeleid en nieuwe scholen

Over de noodzaak van een geografisch perspectief op onderwijs

Tijdschrift Beleid en Maatschappij, Aflevering 4 2016
Trefwoorden housing policies, education markets, new schools, educational geography, friction costs
Auteurs Prof. dr. Sietske Waslander
SamenvattingAuteursinformatie

    While international research gives increasing attention to geographical factors in education, this perspective is lacking in Dutch research and policy. That a geographical perspective is badly needed, is demonstrated on the basis of the proposed policy to promote new schools in the Netherlands. Current housing policies for Dutch schools are described, pointing at disputes between municipalities and school boards who hold shared responsibilities. Next, foreign housing policies for new schools are studied, that is for friskolor in Sweden, free schools in England and charter schools in Texas (USA). Experiences abroad not only testify that very different choices can be made, but indicate that housing policies may in the long run have a substantial impact on segregation and educational inequality. It is also shown that new schools are mainly located in urban areas. It is argued that in addition to costs for new schools, friction costs for existing schools need to be considered. In all, a geographical perspective on education is needed, so as to prevent increasing segregation and social inequality as well as wasting public financial resources.


Prof. dr. Sietske Waslander
Prof. dr. Sietske Waslander is als hoogleraar sociologie verbonden aan de TIAS School for Business and Society en actief in het GovernanceLAB van TIAS.
Artikel

Access_open Opkomst en voortbestaan van de Derde Weg

Het raadsel van de missende veren

Tijdschrift Beleid en Maatschappij, Aflevering 3 2016
Trefwoorden Derde Weg, Sociaaldemocratie, Partij van de Arbeid, Communitarisme, Ideologie, Nederlandse politiek
Auteurs Drs. Merijn Oudenampsen
SamenvattingAuteursinformatie

    In the 1990’s, the Dutch social democrats were trailblazers of what became known internationally as the politics of the Third Way, a new middle course between social democracy and neoliberalism. From the start, the Dutch Third Way distinguished itself from its Anglo-Saxon counterparts by its implicit character. The Dutch social democrat party (Partij van de Arbeid, PvdA) never fully embraced the Third Way and has sought to downplay the idea of a break with traditional social democratic thinking, combining Third Way practice with more classical social democratic rhetoric. The resulting political ambiguity, this paper argues, is at the centre of the present identity crisis of the social democrat party. Even though Third Way ideology has at times been declared dead, the range of attitudes, strategies and policy proposals that were introduced under its banner, still play a vital and prominent role in Dutch politics. While in the UK and the US, communitarianism was from the very beginning a defining feature of the Third Way, in the Netherlands this only came to the fore in 2012 under the leadership of Samsom and Asscher, and in the plea for a participation society under the Rutte II government. Leading us to conclude that the reports of the Third Way’s death are greatly exaggerated.


Drs. Merijn Oudenampsen
Merijn Oudenampsen is promovendus bij het Departement Cultuurwetenschappen van Tilburg University.
Artikel

Waarom zorgorganisaties in Nederland fuseren

Tijdschrift Bestuurskunde, Aflevering 3 2016
Trefwoorden merger motives, healthcare executives, health policy, healthcare reform, healthcare mergers
Auteurs Dr. Jeroen Postma en Anne-Fleur Roos MSc.
Samenvatting

    In many OECD countries, healthcare sectors have become increasingly concentrated as a result of mergers. However, detailed empirical insight into why healthcare providers merge is lacking. Also, we know little about the influence of national healthcare policies on mergers. We fill this gap in our knowledge by analyzing the results of a survey study among Dutch executives about mergers between healthcare organizations in the period from 2005 to 2012. During this period, Dutch healthcare providers faced a number of policy changes, including increased competition, more pressure from purchasers (health insurers), growing financial risks, de-institutionalization of long-term care and decentralization of healthcare services to municipalities. Our study shows that Dutch healthcare providers predominantly merge to improve the provision of healthcare services and to strengthen their market position. Efficiency and financial reasons are also important drivers of merger activity in healthcare. Motives for mergers seem to be related to changes in health policy, in particular to the increasing pressure from competitors, insurers and municipalities.


Dr. Jeroen Postma

Anne-Fleur Roos MSc.
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