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Artikel

Crowd-based innovaties: verschuivende verantwoordelijkheden in een institutional void

Tijdschrift Bestuurskunde, Aflevering 3 2017
Trefwoorden responsible innovation, institutional void, crowd-based innovations, governance
Auteurs Thijs Slot MSc, Dr. ir. Eefje Cuppen, Prof. dr. mr. ir. Neelke Doorn e.a.
Samenvatting

    The crowd increasingly plays a key role in facilitating innovations in a variety of sectors, spurred on by IT-developments and the concomitant increase in connectivity. Initiatives in this direction, captured under the umbrella-term ‘crowd-based innovations’, offer novel opportunities in socio-technical systems by increasing the access, reach and speed of services. At the same time, they signify important challenges because these innovations occur in a context of traditional, well-established institutional and governance structures and practices. This dynamic is captured in the idea of the ‘institutional void’: the tension between traditional structures and (radically) new initiatives. Existing rules, standards and practices are challenged, which raises questions about the safeguarding of public values such as quality, legitimacy, efficiency and governance of crowd-based innovations. This article argues that understanding these tensions requires supplementing empirical research with an explicitly normative dimension to reach thorough and balanced conclusions to facilitate innovation while protecting the valuable elements in existing rules and regulations. Illustrated by a number of short examples, we propose a multidisciplinary research agenda towards formulating appropriate governance structures.


Thijs Slot MSc

Dr. ir. Eefje Cuppen

Prof. dr. mr. ir. Neelke Doorn

Maria Galeano Galvan MSc

Dr. ing. Bram Klievink
Artikel

De demos digitaal bekrachtigd?

Zes e-democracy cases uit binnen- en buitenland

Tijdschrift Bestuurskunde, Aflevering 2 2017
Trefwoorden Ict, Vergelijking / comparison, Innovatie / innovation, Democratie / democracy, Case study
Auteurs Merlijn van Hulst, Colette Cuijpers, Frank Hendriks e.a.
Samenvatting

    E-democracy incorporates digital tools, the internet and social media to enhance democracy. There are many of these tools available to improve governmental responsiveness, transparency, and accountability, but also to support the inclusiveness, representativeness and influence of citizens’ participation. Examples are online petitions, apps for neighborhood watches, wikiplanning and social media monitoring. Web 3.0, which is more interactive and less location specific, enables governments to take a more personalized approach. It also allows for participation across administrative and geographical boundaries. In this symposium two contributions address the question of the influence of e-democracy on the democratization of governmental decision-making, information and service delivery, and of citizens’ participation.


Merlijn van Hulst

Colette Cuijpers

Frank Hendriks

Tamara Metze
Artikel

Copingstrategieën bij onderwijsbestuur: over hoe onderwijsbestuurders complexe vraagstukken of dilemma’s waarderen en hanteren

Tijdschrift Beleid en Maatschappij, Aflevering 3 2017
Trefwoorden School boards, School board governance, Coping strategies, Proactive coping, Secondary education
Auteurs Hoogleraar Edith Hooge en Alumnus Nancy Plasmans
SamenvattingAuteursinformatie

    This article is about how education administrators value complex issues or dilemmas they are confronted with in their governance practices, and which strategies they adopt to cope with them. Professional governance of school organisations was introduced gradually over the past fifteen years, and at the same time governance in education has gained in complexity and raises considerable risks, requiring more time, knowledge and expertise of education administrators. We draw on the theoretical perspective of coping to investigate the potential of education administrators to deal with the complexity, impediments and social and regulatory pressure in their daily practice. Our study consists of a comparative case study of six education administrators in secondary education. Their agency has been researched qualitatively with the help of the hierarchical model of coping strategies of Skinner and colleagues. The results show that the issues and dilemmas education administrators find most complex are about educational innovation and numbers of students enrolled. Education administrators value these issues or dilemmas hardly as threatening, and they adopt various proactive coping strategies to deal with them, such as information seeking or bargaining.


Hoogleraar Edith Hooge
Edith Hooge is hoogleraar onderwijsbestuur bij TIAS, Universiteit van Tilburg.

Alumnus Nancy Plasmans
Nancy Plasmans is alumnus van de TIAS Executive Master Management in Education en teamleider bij Heerbeeck International College, scholengroep voor voortgezet onderwijs Best-Oirschot.

    In recent decades, the Dutch labour market has become more flexible. Flexible labour contracts enable firms to adjust employment to a changing market environment and to competitive pressures. Almost without exception, academic studies on the drivers behind the use of flexible labour contracts at the company level, are motivated by competitive pressures. However, companies may be susceptible to institutional pressures as well. Based on a survey among more than 650 managers in the Netherlands, we conclude that firms are vulnerable to institutional (mimetic) forces. This finding has several implications for policy-making and labour flexibility research.


Fabian Dekker
Artikel

Duurzame innovatie in industriële clusters

Rollenspel tussen ondernemers en publieke assembleurs

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden innovation, government, collaboration, industrial clusters
Auteurs Wouter Spekkink, Geert R. Teisman en Frank A.A. Boons
Samenvatting

    We study the role division between public and private actors in their search for sustainable innovation of industrial clusters. This search unfolds as a two-phase process. In the first phase, private parties develop different projects for sustainable innovation independently from each other. Without coordination, a common ground for the projects emerges. Through their involvement in several of these projects, public actors are able to take up a central place between the projects and their associated actor coalitions. From this position, they are able to act on the common ground, and mobilize other actors for collaboration. The common ground is translated to a vision, and the private projects are assembled into a program, in which synergetic connections between the different projects are established. This starts the second phase of the process, in which a regional collaboration unfolds, coordinated by the public actors. Thus, the crucial role of private actors is to create the building blocks for sustainable innovation in the early stages of the process. The public actors are crucial in acting on these private initiatives, assembling the building blocks into programmatic effort towards sustainable innovation of industrial clusters. The main strength of public actors lies in their betweenness centrality.


Wouter Spekkink

Geert R. Teisman

Frank A.A. Boons
Artikel

Van project naar opgave

Samenwerking als motor van de planning van infrastructuur en ruimte

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden planning, cooperation, challenge-oriented approach, infrastructure and spatial development
Auteurs Wim Leendertse, Jos Arts, Tim Busscher e.a.
Samenvatting

    Infrastructure and adjacent areas represent extensive social value. However, infrastructure and areas are still often developed sectoral and independent. In the Netherlands, national spatial policies strive for combining infrastructure and area as one integrated approach as this is expected to result in more spatial quality. Taking this perspective, this article discusses trendy concepts in current Dutch planning, such as: adaptive planning, public and private cooperation and challenge-oriented approaches (‘opgave-gericht werken’ which focuses less on realising a project but more on the current and future issues and challenges in an area). This article argues that these concepts are closely related. Adaptive planning defines the rules of the game and the playing field, within which cooperation may develop. Cooperation is a means for creating spatial quality in interaction within this playing field. After all, generated quality can be considered as a contribution to the specific objectives and interest of the various partners. A challenge-oriented approach is the process for generating spatial quality from synergies in combined infrastructure and spatial development. This article aims to explore the relationships between adaptive planning, public and private cooperation and challenge-oriented approaches and to provide starting points for further research and discussion.


Wim Leendertse

Jos Arts

Tim Busscher

Frits Verhees
Artikel

Participant of databron?

Burgers als extensie van stedelijk innovatievermogen

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden data-driven innovation, cities, public participation, user innovation
Auteurs Albert Meijer, Zsuzsanna Tomor, Ank Michels e.a.
Samenvatting

    In the private sector, user innovation is used to develop innovations that better fit the needs of customers. In the public sector, interest for citizen innovation is also on the rise and new information and communication technologies seem to offer a great potential for accessing the power of citizens. At the same time these technologies offer another potential value: they can turn citizens into data sources. This data can offer governments crucial insights and may form the basis for datadriven innovation. Innovating with citizens in both different ways seems to offer great potential for broadly supported issues such as urban sustainability. This article develops a framework for studying these new developments and presents explorative research in three cities (Curitiba, Glasgow en Utrecht). The research shows that cities make different choices in their use of new technologies to innovate with or for citizens.


Albert Meijer

Zsuzsanna Tomor

Ank Michels

Stan Geertman
Artikel

Waarden borgen, praktijken innoveren

Hoe pilots bijdragen aan een andere kijk op waterveiligheid

Tijdschrift Bestuurskunde, Aflevering 4 2016
Trefwoorden Flood Risk Management, Pilot, Learning evaluation, Path dependency, Policy innovation
Auteurs Prof. dr. Arwin van Buuren en Gerald Jan Ellen Msc.
Samenvatting

    In The Netherlands an innovative water safety policy is under development: multi-layered safety. This innovation is a move from a preventive approach (levees) towards a risk approach. Mitigation of consequences for spatial measures and disaster management too are considered in reducing flood risks. The theory of path dependence teaches us that many technical, financial and institutional factors keep the current policy system in its equilibrium. This complicates policy innovations. This article contains a case study that explains how pilots contribute to a process of policy innovation. It concludes that enshrining results in the ‘home organizations’ and synchronizing pilots with running policy processes is essential. The pilots also show that policy renewal concerns a process of ‘muddling through intelligently’.


Prof. dr. Arwin van Buuren

Gerald Jan Ellen Msc.
Artikel

Welvaart gemeten, verdeeld en verduurzaamd

Tijdschrift Beleid en Maatschappij, Aflevering 4 2016
Trefwoorden Welfare economics, Asymmetrical information, Situational contracting, Political theory, Behaviourism
Auteurs Prof. dr. Dik Wolfson
SamenvattingAuteursinformatie

    This paper shows how interactive governance can be helpful in dealing with information asymmetries in the design and administration of public policy. It describes the checks and balances of a properly incentivized mechanism design of contextual or situational contracting that reveals information on diversity in demand for public intervention, deals with complexity, creates commitment to the public cause and disciplines uncooperative behavior. The contractual mode, moreover, discloses the actual trade-offs between rivalling criteria of good governance such as individual freedom, efficiency, distributional concerns and sustainability, deepening our insight in who gets – or pays for – what, when, where, how and why, as the key issues of policy analysis. Evidence from early applications is combined with suggestions for rolling out this new mode of relinking public policy, implementation and external control.


Prof. dr. Dik Wolfson
Prof. dr. Dik Wolfson is emeritus hoogleraar economie, en geniet gastvrijheid bij de afdeling Bestuurskunde en sociologie van de Erasmus Universiteit Rotterdam.
Artikel

Technisch duwtje in de rug, maar in welke richting?

Tijdschrift Bestuurskunde, Aflevering 3 2016
Trefwoorden nudging, persuasive technology, responsible innovation, feedback
Auteurs Dr. Iris Korthagen en Jelte Timmer MA
Samenvatting

    Technology is increasingly being used to change people’s behavior. Such persuasive technologies can be understood as a cybernetic loop: data about the individual is collected and analyzed and, via feedback mechanisms, the technology exerts influence on the behavior of the individual. In practice, we see persuasive technology in various applications. This article discusses how persuasive technology can be responsibly implemented in a collective context, on the basis of two emerging practices: smart energy meters and fitness tracking. The cases reveal the tensions between corporate, commercial and individual interests. Due to datafication, a strong reduction is taking place in terms of what the smart meter defines as sustainable behavior and the fitness trackers understand to be healthy behavior. Each step in the process of technological persuasion (collecting, analyzing, providing feedback) presents its own challenges, which urges policy makers to reflect on preconditions for responsible persuasion.


Dr. Iris Korthagen

Jelte Timmer MA

    Local authorities know for some time from experience with partnerships with local communities in the area of sustainable development that the urgency of climate change increases and that citizens develop into an equal partner. The convergence of these two motivations asks for an innovative way of acting, in which the performance of local authorities is a crucial factor for the ultimate success of local sustainable energy projects in which citizens are actively involved or will be involved. This article exposes the ways in which local authorities innovate with policy for the support of active citizenship in the production of locally generated sustainable energy. The article also explores the barriers that arise. The authors analyse two cases on different levels of government; ‘The Energy-workplace’ (in the Dutch province Fryslân) and ‘The Armhoede sustainable energy landscape’ (in the Dutch municipality Lochem). The cases show that policy innovations crystallize as well at ‘arm’s length’ distance as in the direct sphere of influence of the (local) authority. However, innovation takes place by the grace of the space in the existing institutional framework and the political (and administrative) system. Formal guidelines (like policy or regulation), persons, and informal practices of the traditional policy implementation may hinder a productive interaction between (active) citizens and government.


Beau Warbroek MSc
W.D.B. Warbroek MSc is promovendus aan het Department of Governance and Technology for Sustainability (CSTM) van de Universiteit Twente en de stichting University Campus Fryslân (UCF).

Dr. Thomas Hoppe
Dr. T. Hoppe is als universitair hoofddocent verbonden aan de Multi-Actor Systems-vakgroep (MAS-POLG) van de Technische Universiteit Delft.

    This special issue contains five articles based on empirical research into energy transition at the local level. The focus is on the role of local authorities in the energy transition and on partnerships between local authorities (municipalities, provinces, regions) and local communities in the area of sustainable development. The three guest editors have also written an introduction and conclusion for this special issue.


Thomas Hoppe
Dr. T. Hoppe is als universitair hoofddocent verbonden aan de Multi-Actor Systems-vakgroep (MAS-POLG) van de Technische Universiteit Delft.

Ellen van Bueren
Prof. dr. E.M. van Bueren is als hoogleraar Urban Development Management verbonden aan de Technische Universiteit Delft.

Maurits Sanders
Dr. M.P.T. Sanders is associate lector governance bij Saxion Hogescholen, kerndocent Publiek-Private Samenwerking bij de Nyenrode Business Universiteit en partner bij ResetManagement.

    Energy planning and the realization of a new energetic infrastructure has become an issue for many actors. The local setting has become polycentric. Against this background the authors have tried to answer the question of the possible consequences of a polycentric local decision-making arena for the realization of sustainable energy transition, especially the implementation of smart grids. Polycentrism is characterised by configurations of units that are multi-level, multi-purpose, multi-sectoral and multi-functional. The impact of these configurations can be assessed using four criteria: control, efficiency, political representation and local self-determination. The authors used these criteria to analyse two cases. Both cases show that the consequences of polycentrism are variable and differ on the four criteria. The analysis shows tensions in polycentric configurations between control and efficiency on the one hand and local self-determination and political representation on the other. This outcome was a reason for the authors to argue for a better institutional design for the local polycentric arena with the help of the seven ‘rules-in-use’ of Elinor Ostrom. Her design is universal but requires specific local application. In this way more justice can be done to the local circumstances in order to be able to achieve effective results.


Imke Lammers MSc
I. Lammers MSc is als promovenda verbonden aan het Department of Governance and Technology for Sustainability (CSTM) van de Universiteit Twente.

Dr. Maarten Arentsen
Dr. M.J. Arentsen is als universitair hoofddocent verbonden aan het Department of Governance and Technology for Sustainability (CSTM) van de Universiteit Twente.
Artikel

De slag om duurzaamheid in de polycentrische regio’s Randstad en Rijn-Roergebied

Tijdschrift Bestuurs­wetenschappen, Aflevering 3 2016
Auteurs Simon Goess MSc, Prof. dr. Ellen van Bueren en Prof. dr. Martin de Jong
SamenvattingAuteursinformatie

    In polycentric urban regions one can find different, mutually related cities without a clear centre. In these regions cities cooperate to attract inhabitants and employment, but at the same time they are each other’s competitors. The Randstad (Netherlands) and the Rhine-Ruhr area (Germany) both can be seen as polycentric regions. The authors explore to what extent these regions possess a common identity and common agenda and to what extent this promotes the sustainability and energy transition of these regions. In both regions identity appears to have grown especially at subregional level, by historically developed spatial-economic profiles of the different cities or suburban regions. In addition the cities in these regions more and more wish to distinguish themselves in the area of sustainability. Every city wants to be the smartest, greenest and healthiest, and to be at the forefront in energy transition and climate mitigation. In the Dutch Randstad this competitive drive especially seems to contribute to the realization of sustainability projects at the local level. And that is exactly why regional cooperation is important: to allocate resources as well as possible and to avoid transfer to others. This can be improved by the development of subregional or regional sustainability visions.


Simon Goess MSc
S. Goess MSc is werkzaam aan de Technische Universiteit Delft. Hij deed in Delft een master op het gebied van Sustainable Energy Technology.

Prof. dr. Ellen van Bueren
Prof. dr. E.M. van Bueren is als hoogleraar Urban Development Management verbonden aan de Technische Universiteit Delft.

Prof. dr. Martin de Jong
Prof. dr. W.M. de Jong is werkzaam als Antoni van Leeuwenhoek Research Professor aan de Technische Universiteit Delft en eveneens verbonden aan de Erasmus Universiteit Rotterdam.
Artikel

Oog voor succes: een pleidooi voor positieve beleidsevaluatie

Tijdschrift Bestuurskunde, Aflevering 2 2016
Trefwoorden public policy, evaluation, success, accountability, learning
Auteurs Dr. Peter van der Knaap en Dr. Rudi Turksema
Samenvatting

    One of the classic issues in literature on policy evaluation is that of utilization: how can we make sure the results of evaluative inquiry are used more and better? Traditionally, the answer to this question is often searched in improvement of evaluation quality (accuracy, reliability, independence of the researcher) or evaluation processes (more interaction and responsiveness). Although these are and remain crucial elements for any evaluation, the focus remains on the supply side of evaluation. The psychological insight that people tend to learn more from positive feedback and success is not taken into account.
    In this article, we ask whether and how a more positive form of evaluation may contribute to a more effective cycle of learning and accountability. What if – instead of failure, compliance, and accountability – the main focus of monitoring and evaluative inquiry would be to identify and foster achievements that were successful and effective? How would such a positive approach look like and how can it help the actual utilization and usefulness of evaluation? On the basis of theory and international case studies the article describes how focusing on the positive elements of policy and/or implementation may contribute to the demand for and utilization of evaluations.


Dr. Peter van der Knaap

Dr. Rudi Turksema
Artikel

Beleidsevaluatie, kennis en politiek: nieuw optimisme rond klassieke paradoxen

Tijdschrift Bestuurskunde, Aflevering 2 2016
Auteurs Dr. Peter van der Knaap en Dr. Valérie Pattyn

Dr. Peter van der Knaap

Dr. Valérie Pattyn
Artikel

Probleemanalyse is het halve werk

Samenwerking en innovatie in de strijd tegen ondermijnende criminaliteit

Tijdschrift Bestuurs­wetenschappen, Aflevering 2 2016
Auteurs Maurits Waardenburg BSc, Bas Keijser BSc, Prof. dr. Martijn Groenleer e.a.
SamenvattingAuteursinformatie

    Science and practice are largely agreed on the importance of interorganizational cooperation in the approach of tackling complex societal problems. Organization transcending innovation through this type of cooperation however appears to be complicated. Based on an analysis of the literature about partnerships, the authors distinguish three challenges: coping with the tension between old and new accountability structures, building good working relationships and developing capabilities for problem-oriented working. Starting from these insights they designed action research into problem-oriented partnerships in the safety domain (safety chain). Their main question was: what is the most important obstacle for innovation through problem-oriented interorganizational cooperation? Over a period of nine months, they watched eight teams of professionals from different organizations. Their task was to develop and implement innovative approaches to tackle persistent organized crime. Although all three challenges identified in the literature indeed played a prominent role, problem diagnosis and problem definition appeared to be the main obstacle for the teams. In this article the authors describe the action research and explore, on the basis of the results and the literature, how partnerships could cope in practice with the challenge of problem definition and problem analysis. They conclude the article with suggestions for the design of a follow-up round of the action research.


Maurits Waardenburg BSc
M. Waardenburg MPP is research fellow aan het Ash Center for Democratic Governance and Innovation van de Kennedy School of Government, Harvard University.

Bas Keijser BSc
B. Keijser BSc is bezig met de afronding van zijn master Systems Engineering, Policy Analysis and Management aan de Faculteit Techniek, Bestuur & Management van de Technische Universiteit Delft.

Prof. dr. Martijn Groenleer
Prof. dr. M.L.P. Groenleer is hoogleraar Regional Law and Governance aan Tilburg University en tevens directeur van het Tilburg Center for Regional Law and Governance (TiREG).

Dr. Jorrit de Jong
Dr. J. de Jong is lecturer in Public Policy and Management aan de Harvard Kennedy School en wetenschappelijk directeur van het Government Program bij het Ash Center for Democratic Governance and Innovation van de Kennedy School of Government, Harvard University.
Artikel

Van kaas naar big data

Data science Alkmaar, het living lab van Noord-Holland Noord

Tijdschrift Bestuurskunde, Aflevering 1 2016
Trefwoorden big data, innovation, data-driven societies, data science, smart cities
Auteurs Dr. Ir. Martijn van Otterlo en Prof. dr. Frans Feldberg
SamenvattingAuteursinformatie

    Big data can be seen as vital fuel for the innovation of diverse processes in both companies and in government policies and practices. In this short article we describe local efforts in the region around the Dutch city of Alkmaar in which the (local) government, (local) companies and a nearby university (Vrije Universiteit Amsterdam) work together on data-related challenges in a typical triple-helix structure. The municipality of Alkmaar gathers activities in a physical location to stimulate interaction and cooperation among (potential) partners, and it engages in the formation of new governance structures to increase both the intensity and the regional spread of the activities around data. All this raises many new and interesting issues and challenges for public administration researchers and practitioners.


Dr. Ir. Martijn van Otterlo
Dr. ir. M. van Otterlo is postdoctoraal onderzoeker aan de Vrije Universiteit van Amsterdam

Prof. dr. Frans Feldberg
Prof. dr. J.F.M. Feldberg is hoogleraar aan de Vrije Universiteit Amsterdam
Artikel

Wilde data: over de sociale gevolgen van Big, Open, en Linked Data systemen

Tijdschrift Bestuurskunde, Aflevering 1 2016
Trefwoorden BOLD, autonomic computing, social consequences technology
Auteurs Dr. Dhoya Snijders
SamenvattingAuteursinformatie

    This article focuses on the question how Big, Open and Linked Data systems (BOLD) are shifting human-data relations. BOLD is creating a new type of society which is both data-focused and data-driven. Both governments and citizens are measuring, analyzing and verifying data and acting upon these types of analyses. As BOLD is itself becoming intelligent, the process of collecting, linking, and analyzing data is no longer merely the domain of humans. Machine-learning is picking up speed and algorithmic accuracy is being maximized as data are becoming more complex and unpredictable its output. Both citizens and governments will increasingly have to deal with non-human actors in the form of intelligent data-driven systems. By referring to literature on human-animal relations this article makes the argument that data systems are gaining autonomy and a certain level of wildness. As such systems are mediating human relations, the article argues that social relations are shifting to becoming triad relationships in which intelligent information systems are a significant actor.


Dr. Dhoya Snijders
Dr. D. Snijders is projectleider Big Data bij de Stichting Toekomstbeeld der Techniek
Artikel

Big data governance; een analytisch kader

Tijdschrift Bestuurskunde, Aflevering 1 2016
Trefwoorden big data, governance, public sector, multi-level governance, innovation
Auteurs Bruno Broucker PhD.
SamenvattingAuteursinformatie

    Big data has been adhered many potential benefits for the public sector. It could contribute to performance increase and to a better service delivery in many policy domains, across multiple public sector organisations and administrative levels. Within this debate the question of governance is blatantly absent, though crucial to address. To properly use big data in the public sector it will be necessary to integrate big data governance on three interconnected levels: micro, meso and macro-level, respectively referring to the proficient use of big data, its integrated use within an organisational context and the use of big data within the larger public sector for the benefit of public service delivery.


Bruno Broucker PhD.
Bruno Broucker (PhD. Sociale Wetenschappen) is deeltijds docent en senior onderzoeker aan het Instituut voor de Overheid, KU Leuven (Public Governance Institute).
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