Zoekresultaat: 530 artikelen

x
Artikel

Politiek-ambtelijke verhoudingen in de 2.0-wereld

Nieuwe uitdagingen en overzeese lessen

Tijdschrift Bestuurskunde, Aflevering 1 2012
Auteurs Paul 't Hart en Martijn van der Steen
SamenvattingAuteursinformatie

    This paper reviews developments in political-administrative relations in Dutch central government from 2002-2012. It highlights the strengths/weaknesses of Dutch structures and processes in managing the interface between ministers and the public service. It signals a number of key trends in the political context of executive government that are going to put pressure on the status quo, and examines the much more centralised and politically orchestrated Australian system for pointers towards possible ways in which these contextual changes are going to be.


Paul 't Hart
Prof. dr P. 't Hart is hoogleraar aan het departement Bestuurs- en Organisatiewetenschap (USBO) aan de Universiteit Utrecht en co-decaan aan de Nederlandse School voor Openbaar Bestuur (NSOB) in Den Haag.

Martijn van der Steen
Dr M.A. van der Steen is codecaan en adjunct-directeur van de NSOB.

    Urban government is expected to contribute to the solution of major urban problems. At the same time, urban government is riddled with problems itself, often denoted in terms of governing and democratic deficits. In this article, options for governance reform in the urban realm are being explored along five lines, following up on recent research in the Netherlands and abroad. Both more aggregative arrangements (electronic ‘straw polls’, knowledge polls, prediction markets, ‘dot gov’ competitions for ‘best solutions’) and more collaborative arrangements (electronic co-creation, wiki governance, vital coalitions, urban regimes) are being assessed. The conclusions is that there are good arguments for, at least, more experimentation along these lines - not only from a functionalistic, but also from a democratic and social-psychological point of view.


Frank Hendriks
Prof. dr F. Hendriks is hoogleraar Vergelijkende Bestuurskunde aan de Universiteit van Tilburg.
Artikel

De energieke stad

Tijdschrift Bestuurskunde, Aflevering 1 2012
Auteurs Maarten Hajer en Hiddo Huitzing
SamenvattingAuteursinformatie

    Sustainability, the question of how our system of prosperity could be maintained, is one of the main issues of the coming decades. To combine economic growth and a pleasant environment, society needs to scale back its resource use and the ensuing pressures on the environment, by a factor of five. The challenge is to do more with less; something for which there is no instant solution. The city is the place where this change will begin, not by ‘big’ government with ‘big’ plans, but by the energetic society. Citizens and the business community are motivated by their wish for a clean economy and a pleasant living environment. The rise of the information society has increased their ability to exchange knowledge and ideas, releasing creativity and creating new solutions. If city governments are to tap into the strength of society, they must embrace the initiatives and join citizens and business in the empowered deliberative search for sustainable solutions. The goal of a clean economy is within reach, but it demands comprehensive physical and cultural change, in which local initiatives may lead the cultural change towards a broad vision of a strong, sustainable society. A large role for government remains, but high quality, low carbon cities may be the winners of the future.


Maarten Hajer
Prof. dr M.A. Hajer en drs J.H.A. Huitzing zijn verbonden aan het Planbureau voor de Leefomgeving.

Hiddo Huitzing
Prof. dr M.A. Hajer en drs J.H.A. Huitzing zijn verbonden aan het Planbureau voor de Leefomgeving.
Artikel

Vluchten in bureaucratie

Bureaucratische gehechtheid onder professionals in de jeugdhulpverlening

Tijdschrift Beleid en Maatschappij, Aflevering 1 2012
Trefwoorden professionalism, youth care, accountability, bureaucracy, marketization
Auteurs Drs. Daniel van Hassel, Prof. dr. Evelien Tonkens en Drs. Marc Hoijtink
SamenvattingAuteursinformatie

    In recent decades, professionals in the public sector have been faced with increasingly detailed demands concerning accountability and performance. It is often argued that this increased accountability and its bureaucratic pressures limit professionals’ discretionary space and autonomy. However, this critique is hardly based on empirical research on the experiences and perceptions of professionals themselves. In this article we present an investigation into these perceptions and experiences with accountability in one particular brand of the public sector, namely youth care.
    Our research indicates that professionals in youth care are hardly interested in greater autonomy or discretion. They rather want clarity, security and options for learning. Moreover, we found ‘bureaucratic attachment’: attachment to bureaucratic procedures particularly as a reaction to increased fears to be sued when something goes wrong with clients. In the recurrent arguments for reduction of bureaucracy, this other face of bureaucracy is often disregarded.
    Regarding working conditions however, the professionals we interviewed do want more discretion. Especially concerning occupation of beds, as the requirement for permanent occupation is viewed to augment risk. We therefore argue for better backing of professionals in youth, for a more precise battle against unnecessary bureaucracy, and for professionalization in order to handle more discretion.


Drs. Daniel van Hassel
Daniel van Hassel is socioloog en als onderzoeker verbonden aan het Nederlands instituut voor onderzoek van de gezondheidszorg (NIVEL), waar hij zich bezighoudt met het thema beroepen in de gezondheidszorg, d.hassel@nivel.nl.

Prof. dr. Evelien Tonkens
Evelien Tonkens is bijzonder hoogleraar actief burgerschap bij de afdeling Sociologie en Antropologie van de Universiteit van Amsterdam en toezichthouder van Meander Medisch Centrum te Amersfoort, e.h.tonkens@uva.nl.

Drs. Marc Hoijtink
Marc Hoijtink is socioloog en onderzoeker aan Kenniscentrum Maatschappij en Recht van de Hogeschool van Amsterdam, waar hij zich bezighoudt met de thema’s sociaal beleid en professionaliseringsvraagstukken, m.a.hoijtink@uva.nl.
Artikel

Weinig vreemde handen aan de Nederlandse bedden

Arbeidsmigranten in de ouderenzorg in vergelijkend perspectief

Tijdschrift Beleid en Maatschappij, Aflevering 1 2012
Trefwoorden migrant care work, The Netherlands, elderly care, labour migration, care policy
Auteurs Dr. Franca van Hooren
SamenvattingAuteursinformatie

    In many European countries immigrants play an important role as employees in the elderly care sector. They are employed by a care providing organisation, or directly by a family as private care assistant. By contrast, in the Netherlands such a development is hardly visible. This article investigates why relatively few migrant workers are employed in Dutch elderly care. The Dutch situation is compared with developments in Italy, Great Britain and Austria. I assess explanations based on demand side, supply side and cultural factors and conclude that especially the large public investments in Dutch elderly care can explain the limited demand for migrant workers. A restrictive immigration policy and language and historical factors play only a minor role. Whether a larger demand for migrant workers will emerge in the future, therefore depends on developments in public elderly care policy.


Dr. Franca van Hooren
Franca van Hooren is postdoctoraal onderzoeker aan de universiteit van Bremen. Zij doet onderzoek naar de gevolgen van de economische crisis voor de verzorgingsstaat, franca.vanhooren@sfb597.uni-bremen.de.
Artikel

Overlappende waarden, wederzijdse vooroordelen

Empirisch onderzoek naar de mores van politieagenten en particuliere beveiligers

Tijdschrift Beleid en Maatschappij, Aflevering 1 2012
Trefwoorden policing, security, public-private values, professional motivation
Auteurs Dr. Zeger van der Wal, Dr. Ronald van Steden en Dr. Karin Lasthuizen
SamenvattingAuteursinformatie

    The private security sector is rapidly growing and their operations more and more comprise policing and public order maintenance, tasks which to date have been government’s primary responsibility. Some fear this development because the private sector is characterized by market values as profitability and efficiency instead of public sector values such as lawfulness and impartiality, putting the quality of public safety at risk. In this article the professional values, norms and motivations of police officers and private security employees in the Netherlands are compared on the basis of a standardized survey. The main conclusion is that there are large differences in how both groups perceive each other, however the underlying professional morale is actually more similar than different.


Dr. Zeger van der Wal
Zeger van der Wal is universitair docent bestuurswetenschappen aan de Vrije Universiteit Amsterdam, z.vander.wal@vu.nl.

Dr. Ronald van Steden
Ronald van Steden is universitair docent bestuurswetenschappen aan de Vrije Universiteit Amsterdam.

Dr. Karin Lasthuizen
Karin Lasthuizen is universitair hoofddocent bestuurswetenschappen aan de Vrije Universiteit Amsterdam
Article

Waar en wanneer spreken mannen en vrouwen over politiek?

De sekseverschillen in politieke discussie in hun sociale en politieke context

Tijdschrift Res Publica, Aflevering 1 2012
Trefwoorden deliberative democracy, political talk, gender differences, Belgium
Auteurs Didier Caluwaerts
SamenvattingAuteursinformatie

    Deliberative democrats claim that political deliberation among citizens increases the legitimacy of and support for democratic decision-making. The question is, however, whether deliberative democracy can realize its added value in the real world of politics where political discussion is characterized by persisting inequalities. This paper tries to contextualize the gender gap in political talk by taking into account the social (i.e., discussion networks) and political context (i.e., campaign effects) in which political debate takes place. Based on previous research we argue that women prefer to discuss politics in relatively like-minded, cohesive networks, while men prefer more confrontational networks. Moreover, we expect the gender gap to depend on the electoral context, in that the gender gap disappears in later campaign phases. These two arguments were tested and confirmed using data gathered in the Partirep Regional Election Survey in 2009.


Didier Caluwaerts
Didier Caluwaerts is postdoctoraal onderzoeker in de Vakgroep Politieke Wetenschappen van de VUB. Zijn onderzoek gaat over deliberatieve democratie in diep verdeelde samenlevingen.
Introduction

Subsidiariteit in de EU en verder

Tijdschrift Res Publica, Aflevering 1 2012
Trefwoorden European Union, subsidiarity, multilevel governance, complexity, power
Auteurs Ferdi De Ville en Jan Loisen
SamenvattingAuteursinformatie

    This introductory article sketches the problématique of this special issue on ‘Subsidiarity in the European Union and beyond’. It starts with a short historical overview of the origins, meanings and implementation of the subsidiarity principle within the EU. Subsequently, it problematizes the concept and application of subsidiarity in a multilevel governance context by examining two fundamental characteristics of this essentially contested concept that render it fascinating to study: its complexity and power-relevance. The relatively new concept of global subsidiarity is briefly discussed to situate the intra-EU discussion in a wider context. This introduction ends by discussing some of the findings of the special issue’s two substantial articles – that both deal with policy topics in which different competence regimes meet – in light of the subsidiarity problématique.


Ferdi De Ville
Ferdi De Ville is als doctor-assistent verbonden aan het Centrum voor EU-Studies, Vakgroep Politieke Wetenschappen, Universiteit Gent. Hij doceert over en doet onderzoek naar Europese economische en monetaire integratie en Europees handelsbeleid.

Jan Loisen
Jan Loisen is als senior onderzoeker verbonden aan IBBT-SMIT, een onderzoekscentrum van de Vrije Universiteit Brussel, en als docent aan de vakgroep communicatiewetenschappen van dezelfde universiteit. Zijn onderzoek richt zich op de vormgeving van media- en cultuurbeleid in internationale instellingen en de Europese Unie en op vraagstukken over handels- en mediabeleid in het bijzonder.
Artikel

Schaaldenken is ‘schraal’ denken

In netwerkbestuur is de schaal van het bestuur minder relevant

Tijdschrift Bestuurskunde, Aflevering 4 2011
Trefwoorden scale, local government, performance, democratic legitimacy
Auteurs Linze Schaap
SamenvattingAuteursinformatie

    In the Netherlands there is an ongoing discussion on the preferred or even necessary scale of government. Basic assumption in this decades-long discussion is that the mere seize of government affects the functioning and quality of government. This article questions that specific assumption, by applying two criteria; government performance and democratic legitimacy. It is concluded that the supposed relationship between seize and quality hardly exists, theoretically nor empirically. Recent government proposals for further up-scaling are being critically assessed. Main conclusion is that thinking in terms of scale and seize is no longer feasible in a modern network society.


Linze Schaap
Dr L. Schaap is Universitair Hoofddocent Bestuurskunde bij DEMOS - Centrum voor Burgerschap en Beter Bestuur, Universiteit van Tilburg.
Research Note

Vetospelers en kieshervorming in België

Tijdschrift Res Publica, Aflevering 4 2011
Auteurs Marc Hooghe en Kris Deschouwer
Auteursinformatie

Marc Hooghe
Marc Hooghe is gewoon hoogleraar Politieke Wetenschappen aan de KU Leuven en Visiting Professor aan de Universiteiten van Lille-II en Mannheim. Hij publiceert vooral over politieke participatie en politiek vertrouwen.

Kris Deschouwer
Kris Deschouwer is onderzoeksprofessor in de Vakgroep Politieke Wetenschappen van de Vrije Universiteit Brussel. Hij werkt over politieke partijen, verkiezingen, federalisme en regionalisme en politieke besluitvorming in verdeelde samenlevingen.
Essay

Heeft het klimaat nood aan consensus?

Pleidooi voor een politiek van het denkbare

Tijdschrift Res Publica, Aflevering 4 2011
Trefwoorden UN climate policy, constructivism, politics of the imaginable, politics of science, post-politics, matter of concern
Auteurs Gert Goeminne
SamenvattingAuteursinformatie

    In this essay, I argue that the alleged failure of the Copenhagen climate summit in December 2009, rather than labelling it as the collapse of climate politics, should be embraced as an essential political fact. Admittedly, Copenhagen was a failure, albeit of a populist consensual policy practice that invokes an apocalyptic doomsday scenario to make everybody toe the neo-liberal line. In my view, consensus-driven UN policy is running into its own limits as was clearly illustrated at the climate summit in Cancun (December 2010) where the blame was pinned on Bolivia for its fierce resistance against a weak agreement. The time has come to revive the climate and, by extension, the environment as a matter of genuine political concern, open to struggle and contestation, in this way constituting an essential component of social change.


Gert Goeminne
Gert Goeminne is als postdoctoraal onderzoeker van het FWO-Vlaanderen verbonden aan het Centrum Leo Apostel (VUB) en het Centrum voor Duurzame Ontwikkeling (UGent). In zijn onderzoek focust hij op de relatie tussen wetenschap en democratie.
Article

Vertegenwoordigende claims en de substantiële vertegenwoordiging van vrouwen in de Kamer

Tijdschrift Res Publica, Aflevering 4 2011
Trefwoorden political representation, representative claims, substantive representation of women, legislative behaviour
Auteurs Silvia Erzeel
SamenvattingAuteursinformatie

    Studies of women’s representation have often explored the link between women’s descriptive and women’s substantive representation in parliament, analyzing whether female representatives bring a unique – and often feminist – contribution to the representation of women’s interests. Doing so, however, these studies have failed to consider “how women’s substantive representation actually occurs” (Celis & Childs, 2008; Childs & Krook, 2009). Recent studies therefore propose to apply a claim-based framework, leaving open how, why and by whom women’s substantive representation occurs (Celis et al., 2008). In this article, we put this new claim-based approach to the empirical test. More in particular, we consider its added value by studying the variety of claims made about women in the Belgian Chamber of Representatives (1995-2007). We conclude that a claim-based framework indeed brings additional actors and perspectives to the fore, but that there are limits as to which claims are formulated and by whom.


Silvia Erzeel
Silvia Erzeel is doctoraatsstudente Politieke Wetenschappen aan de Vrije Universiteit Brussel. Haar onderzoek handelt over de descriptieve en substantiële vertegenwoordiging van vrouwen in parlementaire settings.
Article

Samen naar de kiezer

De vorming van pre-electorale allianties tussen CD&V en N-VA en tussen SP.a en Groen! bij de gemeenteraadsverkiezingen van 2006

Tijdschrift Res Publica, Aflevering 4 2011
Trefwoorden political parties, pre-electoral alliances, party strategies, local politics
Auteurs Tom Verthé en Kris Deschouwer
SamenvattingAuteursinformatie

    Political parties normally compete in elections individually. Yet, sometimes they join forces and form pre-electoral alliances. This rather unusual strategy contains both costs and benefits. In this article we try to identify those costs and benefits by opening up the black box of internal party decision making in considering pre-electoral alliance formation. We start by assuming that parties of different electoral sizes could have different motives to face the voter as one electoral list. Through in-depth interviews at the local level in Flanders, we have studied pre-electoral alliance formation for the municipal elections in 2006. We find that the arguments of large parties mainly focus on becoming the leading formation and thus claiming the initiative in coalition formation. Small parties have more varied motives for forming or failing to form a pre-electoral alliance.


Tom Verthé
Tom Verthé is aspirant van het Fonds Wetenschappelijk Onderzoek – Vlaanderen en doctoraatsstudent in de Vakgroep Politieke Wetenschappen van de Vrije Universiteit Brussel. Hij werkt over politieke partijen en verkiezingen en in het bijzonder over preelectorale alliantievorming.

Kris Deschouwer
Kris Deschouwer is onderzoeksprofessor in de Vakgroep Politieke Wetenschappen van de Vrije Universiteit Brussel. Hij werkt over politieke partijen, verkiezingen, federalisme en regionalisme en politieke besluitvorming in verdeelde samenlevingen.
Artikel

Ambtenaren en sociale media

Kansen, risico's en dilemma's

Tijdschrift Bestuurskunde, Aflevering 3 2011
Trefwoorden social media, relationship politics-administration, primacy of politics
Auteurs Dennis de Kool
SamenvattingAuteursinformatie

    Not only companies and citizens, but also governmental agencies are exploring the possibilities of new technologies to communicate with citizens. This article analyzes the challenges, risks and dilemmas of social media for Dutch civil servants. The theoretical framework that is used consists of a classical and a modern approach to public administration. In the classical ‘Weberian’ model, politicians are responsible for policy-making (and communication about it) and civil servants have to implement policies (‘the primacy of politics’). This principal approach implies a limited role of civil servants in social media. However, the modern approach to civil servants highlights their expertise and distinctive responsibilities. The pragmatical approach leaves more space for active participation of civil servants on the internet. Nevertheless, a fundamental reflection about the primacy of politics, the role of governmental communication and culture in the social media landscape remains necessary.


Dennis de Kool
Dr D. de Kool is als onderzoeker verbonden aan het Center for Public Innovation van de Erasmus Universiteit Rotterdam.
Boekbespreking

Het onaangename en het nuttige: Over nieuwsmedia en bestuur

Tijdschrift Bestuurskunde, Aflevering 3 2011
Trefwoorden news media, government, mediatisation, monitory democracy, journalism
Auteurs Sandra Jacobs en Thomas Schillemans
SamenvattingAuteursinformatie

    Relations between government and news media are often complex and contradictory. In order to shed light on their interactions, this review essay discusses four recent books on the tensions between government and the media. Discussed are Schudson's Why Democracies Need an Unlovable Press, Prenger et al's Gevaarlijk spel, Cook's Governing with the News and Keane's Life and Death of Democracy. Three general issues are discussed: the ways in which journalists and policy actors behave towards each other; the implications for the daily practices of journalists and policy actors and, on a more abstract level, the implications for the democratic system. It is argued that critical and inconvenient news media fulfil a crucial role in a vital democracy, as essential checks for those in power. The news media facilitate the interaction between the fragmented parts of a monitory democracy and thus enhance a well-functioning government. In order to cope with media pressure, government pr-officials try to pacify journalists, but at the same time, government and public organizations should be wary of the incorporation of media rules in their own processes as this may lead to a mediatisation of politics.


Sandra Jacobs
S.H.J. Jacobs MSc MA en dr T. Schillemans zijn beiden verbonden aan het Departement Bestuurs- en Organisatiewetenschap van de Universiteit Utrecht, respectievelijk als promovenda en docent/onderzoeker.

Thomas Schillemans
S.H.J. Jacobs MSc MA en dr T. Schillemans zijn beiden verbonden aan het Departement Bestuurs- en Organisatiewetenschap van de Universiteit Utrecht, respectievelijk als promovenda en docent/onderzoeker.

Bernard Steunenberg
Bernard Steunenberg is Jean Monnet Ad Personam, Chair in European Politics en Professor in Public Administration, verbonden aan het Instituut Bestuurskunde van de Universiteit Leiden. Zijn onderzoeksinteresses gaan uit naar de analyse van Europese besluitvorming en de relatie tussen de EU en de lidstaten.
Research Note

Onderzoek naar kiesstelselhervormingen doorgelicht

Tijdschrift Res Publica, Aflevering 3 2011
Auteurs Monique Leyenaar en Reuven Y. Hazan
Auteursinformatie

Monique Leyenaar
Monique Leyenaar is professor Vergelijkende Politicologie aan het Institute for Management Research van de Radboud Universiteit Nijmegen. Zij doet onderzoek naar politieke participatie, institutionele hervormingen, lokale besluitvormingsprocessen, en gender en politiek.

Reuven Y. Hazan
Reuven Y. Hazan is professor bij de afdeling Politicologie van de Hebrew Universiteit van Jeruzalem, Israel. Hij onderzoekt en publiceert over politieke partijen en partijsystemen, kiesstelsels en het functioneren van parlementen.

    Dutch housing policy has been reformed dramatically over the last fifteen years. The reforms were preceded by an equally dramatic policy crisis during the 1970s and 1980s. This article attempts to explain the development of both the crisis and the subsequent reforms. An important explanatory variable is the logic of provision, relating to the fact that housing comes in the shape of stock and capital. However, the institutional logic of Dutch housing policy, notably the fact that most social housing providers are traditionally private nonprofits, has also proved of vital significance in determining the outcome of the reform process. Distinguishing the effects of the logic of provision and the institutional logic enables an analysis of how policy feedback, the inheritance from previous policies, may cause both policy crisis and policy reform.


Jan-Kees Helderman
Jan-Kees Helderman is als universitair docent bestuurs- en beleidswetenschappen verbonden aan het Instituut Beleid en Management Gezondheidszorg, Erasmus Medisch Centrum, Erasmus Universiteit Rotterdam. Hij werkt op dit moment aan de afronding van zijn dissertatie Bringing the market back in? A comparative analysis of the politics and policies of market-oriented reforms in Dutch housing and health care. Adres Jan-Kees Helderman: Instituut Beleid en Management Gezondheidszorg, Erasmus Universiteit Rotterdam, Postbus 1738, 3000 DR Rotterdam, tel.: 010-4088544, e-mail: helderman@bmg.eur.nl

Taco Brandsen
Taco Brandsen is universitair docent bij de Tilburgse School voor Politiek en Bestuur, Faculteit Rechten, Universiteit van Tilburg. Hij promoveerde in 2001 aan de Universiteit Twente op een proefschrift over de Nederlandse volkshuisvesting als 'quasie markt' en is de auteur van het in 2004 verschenen boek Quasi-Market Governance: An anatomy of Innovation, uitgegeven bij Lemma bv, Utrecht. Adres: Taco Brandsen, Tilburgse School voor Politiek en Bestuur, Faculteit Rechten, Universiteit van Tilburg, Postbus 90153, 5000 LE Tilburg, tel.: 013-4662156, e-mail: t.brandsen@uvt.nl

    This article examines government communication on two large-scale Belgian governmental reforms: the Federal Administration and the police forces. Using Lees-Marshment's typology of marketing processes, we identify the marketing of the changes by the Federal Administration as sales-oriented: a finished product or an expert-developed administrative reform project to be sold to the public. Declining enthusiasm for communication and growing product disagreement gradually forced this reform to disappear from the market. The police reform followed a market-oriented marketing process. It responded to public outrage. The Government merely reacted to external information. This explains why it failed to deal with a changed market situation. A content analysis of articles in both popular and quality newspapers examines the representation of both reforms in the media and seems to confirm our observations. This article shows that marketing reforms are extremely difficult when there is no shared understanding of the product to be marketed.


Dave Gelders
Dave Gelders is als aspirant van het Fonds voor Wetenschappelijk Onderzoek-Vlaanderen verbonden aan het Departement Communicatieweten-schap van de Katholieke Universiteit Leuven. Hij doet onderzoek naar externe overheidscommunicatie over beleid. Enkele recente publicaties: Gelders, D., 'Public information provision about policy intentions: The Dutch and Belgian experience'. Government Information Quarterly (2003 forthcoming). Gelders, D. en L. Gelders, 'Grenzen aan de externe communicatie van een VOI: De Vlaamse Maatschappij voor Watervoorziening'. Vlaams Tijdschrift voor Overheidsmanagement (2003) 8: 4-10. Gelders, D., 'Drugbeleid in België: Communicatieonderzoek over niet-aanvaard beleid'. Paper Voorjaarscongres Vereniging voor Overheidscommunicatie (Universiteit Twente, Enschede 2003). Adres Dave Gelders: Katholieke Universiteit Leuven, Departement Communicatiewetenschap, Van Evenstraat 2A, B 3000 Leuven, tel: (32) 1 632 36 14, e-mail: steven.vandewalle@soc.kuleuven.ac.be

Steven Van de Walle
Steven Van de Walle is wetenschappelijk medewerker aan het Instituut voor de Overheid van de Katholieke Universiteit Leuven. Hij doet onderzoek naar de relatie tussen de kwaliteit van overheidsdienstverlening en het vertrouwen van de burger in de overheid. Enkele recente publicaties: Bouckaert, G. en S. Van de Walle, 'Comparing measures of citizen trust and user satisfaction as indicators of "good governance": Difficulties in linking trust and satisfaction indicators'. International Review of Administrative Sciences (2003) 69 (3): 329-344. Van de Walle, S. en G. Bouckaert. 'Public service performance and trust in government: The problem of causality'. International Journal of Public Administration (2003) 26 (8-9): 891-913. Van de Walle, S., 'Context-specific images of the archetypical bureaucrat: Persistence and diffusion of the bureaucracy stereotype'. Public Voices (2003 forthcoming). Bouckaert, G. en S. Van de Walle, 2003, 'Quality of public service delivery and trust in government'. In: A. Salminen (red), Governing Networks: EGPA Yearbook (Amsterdam 2003: IOS Press) 299-318. Van de Walle, S. en J.K. Kampen, 'Zijn ontevreden klanten ontevreden: Over zin en onzin van gebruikersbevragingen bij de overheid'. b en m (2003) 29: 146-155. Adres Steven Van der Walle: Katholieke Universiteit Leuven, Instituut voor de Overheid, Van Evenstraat 2A, B 3000 Leuven, tel.: (32) 1 632 30 53, e-mail: dave.gelders@soc.kuleuven.ac.be
Toont 341 - 360 van 530 gevonden teksten
1 2 14 15 16 18 20 21 22 26 27
U kunt door de volledige tekst zoeken naar alle artikelen door uw zoekterm in het zoekveld in te vullen. Als u op de knop 'Zoek' heeft geklikt komt u op de zoekresultatenpagina met filters, die u helpen om snel bij het door u gezochte artikel te komen. Er zijn op dit moment twee filters: rubriek en jaar.